Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Chad Kestner JR

Delano

Summary

Dynamic sales professional with a proven track record at Apple Roofing, excelling in business development and customer relations. Skilled in upselling and cross-selling, I successfully managed a $10M+ sales portfolio while fostering trust-based relationships. I personally closed $1.5M in sales, and the rest of my portfolio attributes to offices I opened with Apple Roofing. Adept at training staff, I consistently achieved high customer satisfaction ratings through tailored solutions.

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Motivated worker with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.

Overview

4
4
years of professional experience

Work History

Sales Representative

Apple Roofing
02.2023 - Current
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased company revenue by opening new locations in Illinois, Colorado, and Kentucky.
  • $10M+ Sales Portfolio
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Led training sessions for new sales representatives, enhancing team expertise and performance. (Trained in more than 15 Employees)
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs. (Multiple 5-Star Reviews)
  • Streamlined sales process, reducing time from lead to close.

Server

The Grocer's Table
04.2021 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Education

High School Diploma -

Delano High School
Delano
06-2019

Skills

  • Customer service
  • Customer relations
  • Interpersonal communication skills
  • Product and service knowledge
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling
  • Process improvement
  • Business development
  • Staff training
  • Contract negotiations
  • Territory growth

Accomplishments

  • Achieved multi-million dollar sales by opening new offices with accuracy and efficiency.
  • Grew a new territory from $0 to $5M in one year.
  • Managed 20+ opportunities per month.
  • Completed projects on multiple multi-million dollar homes.
  • Successfully opened 3 new locations with Apple Roofing.
  • Trained and grew a sales team from one singular rep to 10+ experienced reps.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Representative

Apple Roofing
02.2023 - Current

Server

The Grocer's Table
04.2021 - 12.2022

High School Diploma -

Delano High School

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Chad Kestner JR