CHALTU HUSSEIN
New Brighton
Summary
Criminal Justice graduate with a strong foundation in strategic human resources management, specializing in talent acquisition and development. Proven ability to foster collaboration that enhances team performance and boosts morale. Expertise in implementing HR policies that align with organizational goals, ensuring a cohesive work environment. Demonstrates exceptional leadership potential, committed to tackling complex tasks efficiently and accurately.
Overview
11
11
years of professional experience
Work History
Director of Human Resources
Twin Cities Recovery Center
12.2024 - Current
- Develop and implement comprehensive talent acquisition strategies to attract top-tier candidates.
- Conducted thorough job analyses to develop accurate position descriptions and salary structures.
- Direct each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Lead organizational development initiatives, enhancing employee engagement and retention rates.
- Streamline performance management processes, ensuring alignment with corporate goals and employee growth.
- Direct HR compliance efforts, minimizing legal risks through policy updates and training programs.
- Lead monthly department meetings to review billing/finances, facilitate clinical updates and review and update operational plan for quarterly planning
- Recruiting for in-house promotions and facilitating initiatives for growth within the center
- Execute quarterly one-on-one meetings with all employees to review current standings, discuss any concerns and goal-plan for future quarters (aimed at employee retention)
- Oversaw benefits administration, ensuring compliance and cost-effectiveness of offerings.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Afaan Oromo and Gharri Interpreter
Independent Interpreter Contractor
12.2014 - Current
- Telephonic translation for Afaan Oromo and Gharri speaking clients
- Serving a population of truck drivers with difficulty limited or no English speaking ability who drive commercial vehicles
- Medical services for clients who need translation during hospital visits
- Preparing invoices for payment of services
- Assisting individuals with preparing government, job and unemployment applications
- Ability to understand and speak multiple dialects of the Afaan Oromo and Gharri languages
Human Resources Representative
Sedgwick Claims Management
09.2021 - 01.2025
- Administered employee benefits programs, ensuring compliance with applicable regulations and organizational policies.
- Evaluated and processed benefit claims, maintaining accuracy in documentation and timely responses to inquiries.
- Coordinated open enrollment periods, providing guidance to employees on benefit options and eligibility criteria.
- Collaborated with HR teams to align benefits offerings with employee needs, increasing overall satisfaction rates.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Reviewed benefits paperwork for accuracy and completeness.
- Managed continuous enrollment processes, as well as yearly enrollment periods.
- Managed leave of absence requests, collaborating closely with HR colleagues to ensure proper documentation and adherence to company policies.
- Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
- Maintained and facilitated FMLA and state-specific leave claims for over 300+ employees
- Provided education to clients in regard to FMLA and state-specific leaves via telephone, email and online messaging
- Performed document authentication calls directly to healthcare providers
- Was responsible for reporting fraudulent claims and various forms of forgery
Intern
Gwinnett County Sheriff's Office
04.2017 - 12.2018
- Worked with the Gwinnett County Sheriff’s Office Reentry Initiative Program (GRIP)
- Monitored meeting with inmates and their assigned correctional officers
- Onboarded inmates who showed interest, qualified for or were court mandated to join GRIP
- Served as a middle man between the GRIP program and Kennesaw State University’s Criminal Justice Program research group
- Created a numbering system for the GRIP program to assist with easier access to inmates’ files
- Lead lectures about the GRIP program for junior and senior level criminal justice majors at the university
Education
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, GA08.2019
Associate of Science - Criminal Justice
Georgia State University, Perimeter College
Clarkston, GA05.2016
High School Diploma -
Santiago High School
Garden Grove, CA06.2009
Skills
- Benefits management
- Regulatory compliance oversight
- Human resources analytics
- Human resources administration
- Employee relations
- Organizational development
- Records maintenance
- Experienced in employment law compliance
- Strategic initiative development
Languages
Spanish
Limited Working
English
Native or Bilingual
Oromo
Native or Bilingual
Timeline
Director of Human Resources
Twin Cities Recovery Center
12.2024 - Current
Human Resources Representative
Sedgwick Claims Management
09.2021 - 01.2025
Intern
Gwinnett County Sheriff's Office
04.2017 - 12.2018
Afaan Oromo and Gharri Interpreter
Independent Interpreter Contractor
12.2014 - Current
Associate of Science - Criminal Justice
Georgia State University, Perimeter College
Bachelor of Science - Criminal Justice
Kennesaw State University
High School Diploma -
Santiago High School