Chandra Rowland
Rushmore,MN
Summary
Dynamic professional with a proven track record at United Vending Food Service, excelling in customer service and relationship building. Skilled in cash handling and inventory management, I enhance operational efficiency while fostering teamwork. Committed to optimizing customer satisfaction and driving sales through strategic problem-solving and effective communication.
Overview
18
18
years of professional experience
Work History
Sales Associate
Classy & Sassy
07.2025 - Current
- Guided customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Analyzed sales trends to identify opportunities for upselling and cross-selling.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Paraprofessional/Substitute Teacher
Independant Schol District 518
08.2018 - Current
- Supported classroom management and maintained a positive learning environment.
- Assisted in implementing individualized education plans for diverse student needs.
- Collaborated with teachers to facilitate instructional activities and lesson delivery.
- Monitored student progress and provided feedback to enhance academic performance.
- Provided one-on-one tutoring, enabling struggling students to improve their understanding of course content.
- Participated in professional development opportunities, staying current on best practices in education and paraprofessional support services.
- Enhanced student comprehension by implementing differentiated instruction techniques tailored to individual needs.
- Followed lesson plans designed by absent teachers.
General Manager
United Vending Food Service
08.2007 - 08.2018
- Directed daily operations to optimize service delivery and improve customer satisfaction.
- Managed vendor relationships, negotiating contracts to ensure cost-effective purchasing strategies.
- Implemented inventory management systems, improving stock accuracy and reducing waste.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Education
High School Diploma -
Worthington Senior High School
Worthington, MN05-1998
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Relationship building
- Cash handling
Timeline
Sales Associate
Classy & Sassy
07.2025 - Current
Paraprofessional/Substitute Teacher
Independant Schol District 518
08.2018 - Current
General Manager
United Vending Food Service
08.2007 - 08.2018
High School Diploma -
Worthington Senior High School