Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

CHARLENE BARTELS

Belle Plaine

Summary

Dynamic Licensed Dental Assistant with extensive experience at Norwood Dental, skilled in digital x-ray systems and patient communication. Proven ability to enhance patient care through effective oral hygiene education and meticulous record management. Committed to maintaining high standards of infection control and fostering a welcoming environment for patients. Skilled Licensed Dental Assistant with experience in comprehensive patient care, dental procedures, and office operations. Familiarity with digital X-ray equipment, dental software for record-keeping, and providing quality oral health education to patients. Strengths include maintaining a positive attitude under pressure, strong communication skills and the ability to make patients feel comfortable during treatments. Previously contributed to enhancing patient satisfaction by delivering efficient and compassionate care.

Overview

24
24
years of professional experience

Work History

Licensed Dental Assistant

Norwood Dental
Norwood Young America
03.2007 - Current
  • Conducted routine laboratory duties such as mixing alginate impression material or pouring plaster casts.
  • Instructed patients on postoperative instructions regarding diet, medications, activities.
  • Maintained cleanliness of the office environment by following infection control protocols established by OSHA regulations.
  • Maintained accurate records of patients' dental histories, treatments, and payments.
  • Confirmed appointment times with patients prior to their visit; prepared treatment rooms accordingly.
  • Greeted patients in a friendly manner; scheduled appointments; verified insurance coverage.
  • Displayed knowledge in use of digital x-ray systems along with other equipment used in general dentistry practices.
  • Monitored stock levels of all supplies related to the practice of dentistry; ordered new items when necessary.
  • Assisted with the fabrication of temporary restorations and prostheses as well as permanent crowns, bridges, and dentures.
  • Performed radiographic imaging processes such as X-rays and intraoral photography.
  • Ensured compliance with HIPAA regulations while handling confidential information within the office setting.
  • Prepared materials for impressions and restorations; poured up models from impressions taken by dentists.
  • Answered telephone inquiries from patients regarding appointments or billing issues courteously and professionally.
  • Managed patient charts electronically via electronic health records system.
  • Provided chair-side assistance to dentists during dental procedures, including patient preparation and instrument sterilization.
  • Educated patients on proper oral hygiene techniques and preventive care.
  • Participated in continuing education courses related to dental assisting technology updates or changes in regulations.
  • Educated patients on treatment procedures and post-procedure home care.
  • Laid out dental instruments and equipment before procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Exposed dental diagnostic x-rays.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Updated patient records with new data and treatment information.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Took medical and dental history and recorded vital signs of patients.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Gathered and documented patient medical and dental histories and vital signs.
  • Established clean, sterile and welcoming environment for patients.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Created and fit dental appliances for patients. adjusting as necessary.

Dental Assistant

Strait Smiles Family Dentistry
Belle Plaine
06.2001 - 03.2007
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Maintained a neat, clean and organized environment throughout the office.
  • Sterilized instruments according to established guidelines and protocols.
  • Educated patients on proper oral hygiene techniques and habits.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Educated patients on treatment procedures and post-procedure home care.
  • Laid out dental instruments and equipment before procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Kept track of treatment information in patient records.
  • Established clean, sterile and welcoming environment for patients.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.

Education

Dental Assisting - Dental Assisting

Minneaoplis Community And Tech
Minneapolis, MN
01-2006

High School Diploma -

Belle Plaine Senior High School
Belle Plaine, MN
05-2002

Some College (No Degree) - Generals

South Central Tech
Mankato, MN

Skills

  • Digital x-ray systems
  • Infection control
  • Patient record management
  • Dental procedure assistance
  • Oral hygiene education
  • Supplies inventory management
  • Patient scheduling
  • Confidentiality compliance
  • Sterilization techniques
  • Dental impressions fabrication
  • Clinical documentation
  • Patient communication
  • Time management
  • Team collaboration
  • Teeth whitening
  • Stress management
  • OSHA compliance
  • Endodontic assistance
  • Dental materials selection
  • Crown and bridge assistance
  • Detail-oriented work
  • Restorative procedures
  • Implant placement assistance
  • Adaptable to change
  • Preventive care
  • Patient management
  • Sedation dentistry
  • Patient care excellence
  • Pediatric dentistry
  • HIPAA regulations
  • Prosthodontics support
  • Digital radiography
  • Dental charting
  • Continuing education
  • Appointment scheduling
  • Oral surgery assistance
  • Medical history documentation
  • Cosmetic dentistry
  • Taking X-rays
  • Medical records management
  • Continuing education commitment
  • Laboratory case management
  • Instrument preparation
  • Infection control procedures
  • Disinfecting rooms and equipment
  • Treatment room setup
  • OSHA regulations
  • HIPAA compliance
  • Knowledgeable in [software]
  • Team collaboration abilities
  • Radiography safety
  • First aid training
  • Dental radiography
  • Chairside assistance
  • Oral health education
  • Dentrix proficiency
  • Impression taking skills
  • Inventory management
  • Patient relations
  • Electronic charting
  • Dental terminology
  • Sanitation protocols

Affiliations

  • kayaking enthusiast
  • Love all things animal related
  • Tent Camping
  • Hiking
  • Being the best cheerleader for my athletic daughter

Languages

English
Professional
ASL
Elementary

Accomplishments

  • Give Kids a smile Volunteer
  • School Volunteer
  • Dental Health month presentations
  • Birghterway Clinic volunteer

References

References available upon request.

Timeline

Licensed Dental Assistant

Norwood Dental
03.2007 - Current

Dental Assistant

Strait Smiles Family Dentistry
06.2001 - 03.2007

Dental Assisting - Dental Assisting

Minneaoplis Community And Tech

High School Diploma -

Belle Plaine Senior High School

Some College (No Degree) - Generals

South Central Tech

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CHARLENE BARTELS