Charles Evans-Anderson
Minneapolis
Summary
Ambitious college graduate who's interest in creativity, teamwork, and promotion of company growth makes for a powerfully eccentric influence in a professional setting. Highly experienced leader known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
10
10
years of professional experience
Work History
Performance Supervisor
Children's Theatre Company
11.2023 - Current
- Collaborated with other supervisors to identify areas for improvement across departments, streamlining communication channels and increasing operational efficiency.
- Improved team performance by implementing innovative management strategies and regular evaluations.
- Managed a diverse team of professionals, fostering an environment of collaboration and mutual support.
- Developed comprehensive training programs for new employees, resulting in faster onboarding and increased productivity.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Concessions Supervisor
Aramark
06.2024 - Current
- Developed strong relationships with vendors, negotiating favorable pricing terms, and ensuring timely deliveries of supplies.
- Facilitated smooth transitions during shift changes, ensuring seamless handoff of responsibilities between team members.
- Ensured proper food storage procedures were followed consistently for compliance with health codes and preservation of product quality.
- Evaluated employee performance regularly, providing constructive feedback to aid in personal development and enhance productivity.
- Accomplished multiple tasks within established timeframes.
Creative Sales Management & Co-Ownership
Optimism Integrity & Contentment LLC
12.2016 - Current
- Utilized knowledge of current social media trends, technological means of advertisement, and marketing in order to increase sales by over 50%.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Developed strategic communication and marketing plans.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Collaborated with outside agencies to manage project progress and milestones.
Lead Line Cook/Bar Experience
Red Wagon Pizza Company
08.2015 - 08.2023
- Utilized highly developed awareness and efficiency to serve parties of 20-30 single handedly in 10 minutes.
- Utilized highly developed awareness and efficiency to complete over $1,000 catering orders single-handedly.
- Decreased labor costs by 30% single-handedly with highly developed awareness and efficiency.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Led and directed team members on effective methods, operations and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Sales Executive
RYNO//Gypsum Consulting
08.2021 - 11.2022
- Implemented creative flyer-documents providing consumers with details concerning products- increasing sales by upwards of 50%.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Service Crew Member
Crisp & Green
01.2022 - 09.2022
- Decreased labor costs by up to 25% single-handedly with advanced efficiency and productivity.
- All prep areas clean by sweeping, mopping and washing down counters.
- Utilized POS system to receive and process food and beverage orders.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept customers and crew areas organized.
- Cooked, prepared and bagged food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Cleaner
YogaFit Studios
12.2014 - 04.2020
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
Education
Bachelor of Arts - Theater Generalist
University of Minnesota - Twin Cities
Minneapolis, MN07-2025
Skills
- High productivity emphasis
- Merchandising expertise
- Interpersonal skills
- Team Leading/Collaboration
- Supply Management
- Efficient multitasking
- Computer Proficient
- 80 WPM Type Speed
- Data Organization
- Experience in Microsoft Excel
- Complex Problem-Solving
- Preliminary American Sign Language
Languages
Spanish
Limited Working
American Sign Language
Professional Working
Timeline
Concessions Supervisor
Aramark
06.2024 - Current
Performance Supervisor
Children's Theatre Company
11.2023 - Current
Service Crew Member
Crisp & Green
01.2022 - 09.2022
Sales Executive
RYNO//Gypsum Consulting
08.2021 - 11.2022
Creative Sales Management & Co-Ownership
Optimism Integrity & Contentment LLC
12.2016 - Current
Lead Line Cook/Bar Experience
Red Wagon Pizza Company
08.2015 - 08.2023
Cleaner
YogaFit Studios
12.2014 - 04.2020
Bachelor of Arts - Theater Generalist
University of Minnesota - Twin Cities
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