Charley Fernandez
Minneapolis
Summary
Friendly and dependable worker with strong experience in customer care and food service. Enjoy working with others, staying organized, and helping create a positive environment for both customers and coworkers. Handles busy situations well, supports the team, and makes sure everything runs smoothly and efficiently.
Overview
3
3
years of professional experience
Work History
Smoothie Barista
Berry Blendz - Mankato Mall
Mankato
03.2023 - Current
- Greeted customers in a friendly manner and answered their questions about menu items.
- Performed opening and closing duties such as cleaning counters, restocking supplies.
- Complied with all applicable sanitation, health, and personal hygiene standards.
- Trained new team members in applicable job duties and practices.
- Stocked shelves with fresh ingredients for daily use in smoothie making.
- Handled cash transactions accurately at the point of sale system.
- Managed inventory levels for fruits, vegetables, and supplies efficiently.
- Maintained cleanliness and organization of the smoothie preparation area.
Restaurant Hostess
Tav On The Ave
Mankato
05.2024 - 03.2025
- Greeted and seated guests promptly upon arrival, ensuring a welcoming atmosphere.
- Handled customer inquiries and complaints with professionalism and courtesy.
- Assisted in training new staff on hostess duties and customer service standards.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Coordinated with servers to streamline guest service and enhance dining experiences.
- Managed reservations, waitlists, and special requests for large parties.
- Answered telephone to provide dining information and take reservations.
Education
High School Diploma -
Mankato West High School
Mankato, MN06-2025
Skills
- Customer service
- Team collaboration
- Cash handling
- Effective communication
- Time management
- Employee training
- Conflict resolution
- Multitasking abilities
- Monitoring performance
- Cleanliness and hygiene
Timeline
Restaurant Hostess
Tav On The Ave
05.2024 - 03.2025
Smoothie Barista
Berry Blendz - Mankato Mall
03.2023 - Current
High School Diploma -
Mankato West High School