Charlie Hanna
Apple Valley
Summary
Detail-oriented datacenter engineer with expertise in IT infrastructure enhancements and data center operations. Led initiatives that reduced downtime and optimized system performance. Managed infrastructure to ensure reliability, while proficient in network configuration and hardware troubleshooting. Collaborated with vendors to maintain critical equipment including generators, chillers, and electrical systems.
Overview
26
26
years of professional experience
Work History
Data Center Engineer
CH Robinson Worldwide
Eden Prairie, MN
06.2024 - Current
- Managed data center infrastructure, ensuring optimal performance and reliability.
- Improved data center efficiency by optimizing server configurations and implementing virtualization technologies.
- Implemented disaster recovery plans, enhancing system resilience and uptime.
- Maintained a high level of availability for mission-critical applications through proactive monitoring of system health indicators.
- Increased network performance with regular maintenance, monitoring, and troubleshooting of data center infrastructure.
- Led cross-functional teams in troubleshooting hardware and software issues efficiently.
- Streamlined processes for hardware installations, upgrades, and decommissioning to minimize service disruptions.
- Developed and maintained documentation for system configurations and network architecture.
- Enhanced security measures through the installation of firewalls, intrusion detection systems, and access control mechanisms.
Infrastructure Administrator
CH Robinson Worldwide
Eden Prairie, MN
04.2000 - 06.2024
- Designed scalable solutions to support organizational growth while minimizing disruptions during expansion efforts.
- Collaborated with cross-functional teams to develop and implement IT strategies that supported organizational goals and enhanced operational effectiveness.
- Implemented capacity planning methodologies to support changing business needs while avoiding overprovisioning or underutilization of resources.
- Reduced downtime by promptly addressing system outages and hardware failures.
- Partnered with vendors for procurement of hardware, software, and services while negotiating favorable contracts terms.
- Assisted in budget planning for IT infrastructure projects, optimizing resource allocation and costeffectiveness.
- Led migration projects from legacy systems to modern platforms without compromising data integrity or availability.
- Maintained up-to-date documentation of network topology, equipment inventory, and configurations.
- Proactively monitored network performance using advanced tools, identifying potential issues before they escalated into problems.
- Optimized server performance with regular maintenance and timely upgrades.
- Resolved hardware and software issues to ensure system reliability and performance.
- Addressed technical issues and escalated complex problems to ensure timely resolution.
- Planned and implemented upgrades to system hardware and software.
- Responded to after-hours and weekend emergencies to ensure system stability.
- Diagnosed and executed resolution for network and server issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Researched and recommended new technologies and strategies to enhance system performance and maintain competitive advantage.
- Maximized system availability through development and testing of contingency plans.
Education
Bachelor of Science - Exercise Science And Health Studies
Iowa State University
Ames, IA12-1996
Skills
- Server Administration
- Virtualization Technologies
- Disaster Recovery Planning
- Capacity Planning
- System architecture design
- Network infrastructure connectivity
- IP Addressing and Subnetting
- Task Prioritization
- Server management
- Operating System Expertise
- Software management
- System Upgrades
- Hardware Installation
- Hardware troubleshooting
- Technical support
- Power management systems
- Thermal management solutions
- Data center layout
- Task Prioritization
- Problem diagnosis
- Service Level Agreements
- Team collaboration
- Hardware knowledge
- Virtualization expertise
- Thermal management solutions
- Team collaboration
Affiliations
AFCOM member
Interests
In my spare time I enjoy exercising, legos and spending time with my pets and family
Timeline
Data Center Engineer
CH Robinson Worldwide
06.2024 - Current
Infrastructure Administrator
CH Robinson Worldwide
04.2000 - 06.2024
Bachelor of Science - Exercise Science And Health Studies
Iowa State University