Charlotte Alves
Minneapolis
Summary
Developed strong communication and problem-solving skills in caregiving environment, focusing on individualized attention and support. Adaptable and resourceful, with proven ability to manage challenging situations with empathy and patience. Seeking to transition these abilities into the field of psychology, aiming to contribute effectively in dynamic and supportive setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Special Needs Nanny
Private Family Client
08.2024 - Current
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Maintained open lines of communication with parents, providing regular updates on their child''s progress as well as discussing any concerns or suggestions for improvement.
- Transported children safely to school, therapy appointments, recreational activities, maintaining punctuality at all times.
- Promoted language development and effective communication with use of sign language and visual aids.
- Addressed challenging behaviors with effective management techniques, minimizing disruptions and maintaining positive atmosphere.
- Use previous experience of ABA to integrate techniques into the home, including use of AAC device.
Psychiatric Technician
Newport Health
05.2024 - 08.2024
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, and managed patient behavior.
- Facilitated Group Sessions on substance use and life choices for adult groups. Ages 20-65
- Facilitated Group Sessions on Social Skills for ages 6-18.
Behavior Technician
Northway Academy
05.2023 - 04.2024
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients during high-stress situations
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Education
Bachelor of Arts - Psychology
University of Minnesota
Minneapolis, MN05-2025
General Studies -
DC Everest High
01.2021
Skills
- Effective Sales Skills
- Dynamic Communication Skills
- MS Office
- Conversational Spanish Speaker
- Analytics
- Excellent time management / prioritization of duties
- Client Relationship Development
- Behavior Management
- Data Collection
- Parent Collaboration and Training
- Clinical documentation
Contact Profile
Minneapolis, MN, 55455
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
Timeline
Special Needs Nanny
Private Family Client
08.2024 - Current
Psychiatric Technician
Newport Health
05.2024 - 08.2024
Behavior Technician
Northway Academy
05.2023 - 04.2024
General Studies -
DC Everest High
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
Bachelor of Arts - Psychology
University of Minnesota
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