Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Dietary Aide
Essentia Health
04.2023 - Current
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Deli Clerk, Barista, Cashier
Palubicki's Foods & Deli
03.2021 - 01.2023
Greeted customers at counter to fulfill requests and answer questions.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Art's And Science - Psychology And Neuroscience
University of Minnesota
Minneapolis, MN
05-2028
High School Diploma -
Fosston Secondary
Fosston, MN
05-2024
Skills
Customer service focus
Staff training and development
Strategic planning
Task delegation
Complex Problem-solving
Team building
Analytical thinking
Conflict resolution
Languages
English
Native or Bilingual
Spanish
Professional Working
German
Elementary
Timeline
Manager on Duty
Caribou Coffee
08.2024 - Current
Dietary Aide
Essentia Health
04.2023 - Current
Deli Clerk, Barista, Cashier
Palubicki's Foods & Deli
03.2021 - 01.2023
Bachelor of Art's And Science - Psychology And Neuroscience