Objective: To secure a challenging position where I can apply my skills and leadership experience to drive innovation and contribute to the growth of a forward-thinking company.
Overview
21
21
years of professional experience
Work History
Tax Preparer
Tax Time Services
Saint Paul, MN
01.2012 - Current
Prepared federal and state tax returns for individuals and businesses, ensuring compliance with current regulations.
Assisted clients with inquiries regarding tax-related issues, enhancing customer satisfaction and trust.
Conducted thorough audits of tax documents, improving accuracy and reducing errors in submissions.
Mentored junior staff on tax preparation processes, fostering a collaborative work environment.
Analyzed complex tax situations to provide tailored solutions that met client needs and objectives.
Researched complex tax issues utilizing online resources and professional tax software.
Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
Minimized clients' tax liabilities with strategic tax planning and advice.
Prepared written responses or tax return amendments to resolve state and federal notices.
System Technician
Navistar, Inc.
Tulsa, OK
09.2022 - 01.2025
Cut, bent and weld metal floor and frames with spec blueprints.
Install components with blue print spec and models
Operate crane to move, lift, and transfer bus frame
Maintained safety by wearing protective equipment, staying alert and following procedures.
Inspected welds and checked critical measurements to meet specifications.
Removed and repaired unacceptable welds with grinder to meet quality guidelines.
Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
Amazon Courier
Amazon
Eagan, MN
01.2019 - 12.2019
Loaded and unloaded boxes and packages to move to and from vehicle.
Navigated route to customer locations using GPS maps.
Carried items weighing up to 45 pounds from vehicle to customer building location.
Logged package delivery time in system for proof of delivery and to close orders.
Requested signatures or followed touch-free delivery procedures.
Sorted parcels according to delivery route.
AR Machine Operator
Walmanoptical
Brooklyn Park, MN
02.2014 - 11.2018
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
Checked control panel and gauges during equipment operation.
Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
Assistant Manager
Jiffy Lube
Bloomington, MN
03.2007 - 09.2013
Delegated daily tasks to team members to optimize group productivity.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Assisted in store opening by setting up office space, computers and cash registers.
Recruited and hired qualified candidates to fill open positions.
Cashier
Leeann Chin
Brooklyn Park, MN
06.2005 - 08.2006
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Served food and beverages to patrons and immediately remedied issues with orders.
Cleaned tables and chairs to prepare dining area for next customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Relayed orders and special requests to cooks.
Education
High School Diploma -
Saint Paul College - A Community And Technical College
Saint Paul, MN
06-2010
Skills
Manufacturing Experience
Strong Work Ethic
Machinery Operations
Computer Skills
Problem-Solving
Attention to Detail
Preventive Maintenance
Quality Control
Modifications and Adjustments
Teamwork and Coordination
Timeline
System Technician
Navistar, Inc.
09.2022 - 01.2025
Amazon Courier
Amazon
01.2019 - 12.2019
AR Machine Operator
Walmanoptical
02.2014 - 11.2018
Tax Preparer
Tax Time Services
01.2012 - Current
Assistant Manager
Jiffy Lube
03.2007 - 09.2013
Cashier
Leeann Chin
06.2005 - 08.2006
High School Diploma -
Saint Paul College - A Community And Technical College