Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHERYL JOHNSON

Anoka

Summary

Dedicated Patient Access Representative focused on enhancing patient experiences through effective insurance verification and record management. Proficient in training new staff on best practices, contributing to team efficiency and improved service delivery.

Overview

27
27
years of professional experience

Work History

Patient Access Representative

Fairview Health Services
Anoka
08.2023 - Current
  • Collected and verified patient insurance information for eligibility verification.
  • Maintained patient records in electronic health record systems securely.
  • Trained new staff on procedures and best practices for patient access.
  • Answered phones promptly in a professional manner.
  • Verified insurance coverage for services provided by the facility.
  • Created new patient accounts in EMR system as needed.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.

Patient Access Assistant

CentraCare Health Monticello
08.2015 - 08.2023
  • I worked the NOC shift in the ER alone.
  • I check in patients, verify and do their insurance and registration.
  • Help nursing staff as needed on all floors.
  • I have also been trained in Cancer Center and Wound Center to help fill.
  • I do day shifts as well in surgery as well registering.
  • Helping develop better work processes for a better patient experience.

Patient Access/Scheduler

Allina Health Coon Rapids
01.1999 - 01.2014
  • Coordinated care appointments to ensure timely access for patients.
  • Scheduled and registered patients efficiently
  • Multi-tasked answering phones and developing patient schedules.
  • Managed diverse responsibilities in patient access and scheduling.

Education

MEDICAL TERMINOLGY COURSE -

ANOKA RAMSEY
01-2001

HIGH SCHOOL -

COON RAPIDS HIGH SCHOOL
Coon Rapids
06-1998

Skills

  • Insurance verification
  • Electronic health records
  • Patient registration
  • Adherence to healthcare guidelines
  • Multitasking
  • Team collaboration
  • Client relations
  • Rapid learning

Timeline

Patient Access Representative

Fairview Health Services
08.2023 - Current

Patient Access Assistant

CentraCare Health Monticello
08.2015 - 08.2023

Patient Access/Scheduler

Allina Health Coon Rapids
01.1999 - 01.2014

MEDICAL TERMINOLGY COURSE -

ANOKA RAMSEY

HIGH SCHOOL -

COON RAPIDS HIGH SCHOOL

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CHERYL JOHNSON