Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Callahan

Byron

Summary

Background in customer-focused environment has provided solid foundation in communication and client relations. Developed skills in problem-solving and sales techniques, adaptable to various roles and industries. Seeking to leverage these skills to contribute effectively in new and dynamic field.

Overview

2
2
years of professional experience

Work History

BDC Representative

Happy Auto Sales
05.2025 - Current
  • Currently employed over summer breaks
  • Achieved the highest number of internet sales company-wide
  • Managed inbound and outbound calls to enhance customer engagement and satisfaction.
  • Utilized CRM software to track leads, ensuring accurate follow-up and documentation.
  • Collaborated with the sales team to streamline communication processes and improve lead conversion rates.
  • Provided product knowledge support, addressing customer inquiries effectively and efficiently.

Cashier

JCPenney
06.2023 - 06.2025
  • Achieved top 8 in midwest district for sales
  • Resolved customer complaints effectively, fostering a positive shopping environment.
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Processed customer transactions efficiently using point-of-sale systems.

Marketing Manager

The Prom Shop
12.2024 - 03.2025
  • Developed targeted marketing campaigns to enhance brand visibility and customer engagement.
  • Analyzed market trends to inform product positioning and promotional strategies.
  • Managed social media platforms, increasing follower engagement through strategic content planning.

Education

High School -

Byron High School
Byron, MN
05.2025

BBA - Finance

Bowling Green State University
Bowling Green, OH
05-2029

Skills

  • Communication
  • Interpersonal Skills
  • Problem Solving
  • Sales strategy
  • CRM software
  • Appointment setting

Timeline

BDC Representative

Happy Auto Sales
05.2025 - Current

Marketing Manager

The Prom Shop
12.2024 - 03.2025

Cashier

JCPenney
06.2023 - 06.2025

High School -

Byron High School

BBA - Finance

Bowling Green State University

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Chloe Callahan