Chonica Cole
Saint Paul
Summary
Dependable and hardworking with experience in fast-paced Invorement . Dynamic team player with strong attention to detail and strong work ethic. Fast learner consistently meets deadlines without sacrificing quality. Diligent, responsible and punctual with solid understanding of cleaning, sanitation, restocking and other tasks.
Overview
1827
1827
years of professional experience
Work History
Sales Associate
Burlington
10.2022 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout operations.
- Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
- Collaborated with team members to restock merchandise and organize displays, improving store layout.
- Monitored inventory levels and reported discrepancies, contributing to effective stock management practices.
- Trained new staff on operational procedures and customer service standards for improved team performance.
- Implemented visual merchandising strategies that increased product visibility and customer engagement.
- Resolved customer complaints promptly, fostering positive relationships and enhancing brand loyalty.
Personal Shopper
Walmart
01.2022 - Current
- Assisted clients in identifying personal shopping needs and preferences.
- Developed personalized shopping lists based on client requirements and budget constraints.
- Researched and sourced products to enhance client selections and satisfaction.
- Coordinated deliveries and pickups to ensure timely access to purchased items.
- Maintained up-to-date knowledge of current trends and product availability.
- Communicated effectively with vendors to negotiate pricing and secure quality items.
- Provided exceptional customer service, ensuring a positive shopping journey for clients.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Cashier
Dollar Tree
03.2018 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of front counter.
- Trained new staff on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Monitored inventory levels and reported discrepancies to management for restocking needs.
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Assisted customers with selections and special requests.
- Handled cash, credit, and gift card transactions accurately.
Daycare Assistant
Antioch Child and Family Care
01.2020 - 03.2022
- Assisted in daily activities and routines, fostering a safe and nurturing environment for children.
- Supported teachers with lesson planning and classroom management to enhance learning experiences.
- Engaged children in educational play, promoting social interaction and developmental skills.
- Monitored children's behavior, ensuring compliance with safety protocols and emotional well-being.
Dishwasher
Sodexo USA/Delta
09.2019 - 03.2020
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Replaced clean utensils in storage bins for easy access.
- Maintained assigned areas to keep organized and clean by mopping floor.
Dishwasher/Laundry Aide
Eagle Valley Nursing Home
03.2015 - 06.2016
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Disinfected equipment and supplies, using germicides and steam-operated
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Folded and stacked items such as sheets, towels and blankets.
- Reported issues with washing machine, dryer and other laundry equipment to maintenance staff.
Cashier
Popeye's Chicken
02.2010 - 03.2015
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
Cashier/Sandwich Maker
Jack in the Box
01.2008 - 02.2010
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and supported transactions to streamline sales process.
Janitor
Shopper World
02.200 - 08.2008
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
Grill Cook/Cashier
McDonald's
02.2003 - 03.2006
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Assisted with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Inspected items for damage and obtained replacements for customers.
Picker Packer
Target Warehouse
01.2005 - 02.2006
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Labeled boxes and placed in outbound collection areas.
- Packed fragile items with bubble wrap to prevent breakage during shipping.
Skills
- High efficiency
- Troubleshooting skills
- Cleaning procedures
- Active listening
- Critical thinking
- Team building
- Troubleshooting
- Flexible
- Work ethic
- Friendly, positive attitude
Education and Training
CPR Certificate
Timeline
Sales Associate
Burlington
10.2022 - Current
Personal Shopper
Walmart
01.2022 - Current
Daycare Assistant
Antioch Child and Family Care
01.2020 - 03.2022
Dishwasher
Sodexo USA/Delta
09.2019 - 03.2020
Cashier
Dollar Tree
03.2018 - 09.2022
Dishwasher/Laundry Aide
Eagle Valley Nursing Home
03.2015 - 06.2016
Cashier
Popeye's Chicken
02.2010 - 03.2015
Cashier/Sandwich Maker
Jack in the Box
01.2008 - 02.2010
Picker Packer
Target Warehouse
01.2005 - 02.2006
Grill Cook/Cashier
McDonald's
02.2003 - 03.2006
Janitor
Shopper World
02.200 - 08.2008