Christen Woollard
Saint Paul
Summary
Dedicated and reliable Lab Tech Assistant II with over 30 years of experience in the medical industry, consistently achieving high performance with minimal supervision. Expertise in assisting patients with lab orders and addressing inquiries, ensuring a seamless experience for those seeking care. Committed to maintaining high standards of accuracy and efficiency in all laboratory processes. Proven ability to thrive in fast-paced environments while delivering exceptional support to patients and healthcare teams.
Overview
28
28
years of professional experience
1
1
Certification
Work History
SR PSR
Quest Diagnostics
MN
06.2025 - Current
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Lab Tech Assistant II
Mayo Health Systems
Eau Claire, WI
09.2018 - Current
- I work in a variety of different departments throughout the hospital collecting blood samples. I am versatile in all parts of the lab. I can draw from all age groups in any fashion that is needed. My Co-Workers can come to me with a difficult draw and I can usually get what I need to run the lab tests ordered.
- I am always to work before my shift starts and very dependable as a Co-Worker. Since I have been employed at Mayo I have not called in once for being sick.
LCT
Fairview Lakes Medical Center
Wyoming, MN
04.2021 - 06.2025
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Lab Assistant
HCMC
Minneapolis, MN
06.2020 - 04.2021
- Conducted laboratory tests under strict safety protocols to ensure accurate results.
- Assisted in the preparation of samples and reagents for various experiments.
- Maintained laboratory equipment, ensuring proper functionality and compliance with standards.
- Documented experimental procedures and results to maintain comprehensive records.
LCT
HCMC
Minneapolis, MN
06.2020 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Health Historian
American Red Cross
Saint Paul, MN
10.2009 - 11.2010
- Prepared donors for donation by doing health history questions, BP, T, P, R and Hematocrit. Preforming all phlebotomy procedures following the protocol for the company.
Lab Tech Assistant III
Shawnee Mission Medical Center
Overland Park, KS
10.2005 - 08.2008
- Trained for specific duties pertaining to the lab i.e.; BAT, POC, MSDS, SOP, and HIPPA. Preformed blood draws on all age groups for continuity of care and from difficult draws that other staff were not able to retrieve. Trained in all areas of the lab for specimen processing i.e.; Histology, Pathology, Cytology, Microbiology, Chemistry, Hemotology, and Blood Banking. Preparing specimens for sendout testing to reference labs and preserving the validity of the specimens for proper testing. Preforming all aspects of the outpatient lab duties.
Team Lead Phlebotomist
Overland Park Regional Medical Center
Overland Park, KS
03.2004 - 07.2005
- Office duties such as getting the printed lab results to the correct doctors offices, preparing morning run for the day shift phlebotomist that can in for the day shift. Responsible for all lab draws that were difficult for other lab staff to obtain, PKU's in the Nursery, and ICU patients.
Patient Care Technician
Iowa Health Systems
Des Moines, IA
01.2000 - 03.2004
- Preformed all discharge duties of the patient that underwent invasive procedure and were admitted by doctors for illnesses. charted on all patients accordingly to the specifics tot he floor of which I was working i.e; I&O, vitals, blood draws, and jobs delegated by the RN that required special training.
Phlebotomist
Mercy Medical Center - Des Moines
Des Moines, IA
06.1998 - 01.2000
- Preform venipunctures on all age groups in all parts of the hospital. Special training in critical care areas such as SICU, CICU, CCU, ICU, PICU, NICU, ER, and Traumas.
Education
GED -
Des Moines Area Community College
Ankeny, IACertification - Certified Nursing Assistant
Des Moines Area Community College
Ankeny, IAPhlebotomy - Lab
Mercy Medical Center
Des Moines, IACertificate - Lab
Chippewa Valley Technical College
Eau Claire, WISkills
- Reliable team member
- Performance-focused
- Efficient learner
- Excellent communication
- Results-oriented
- Supply chain coordination
- Client-focused
- Time management skills
- Excel in lab processes
- Proficient in venipuncture techniques
Certification
Phlebotomy Tech PBT through ASCP since 1998
Languages
English
Native or Bilingual
Timeline
SR PSR
Quest Diagnostics
06.2025 - Current
LCT
Fairview Lakes Medical Center
04.2021 - 06.2025
Lab Assistant
HCMC
06.2020 - 04.2021
LCT
HCMC
06.2020 - 02.2021
Lab Tech Assistant II
Mayo Health Systems
09.2018 - Current
Health Historian
American Red Cross
10.2009 - 11.2010
Lab Tech Assistant III
Shawnee Mission Medical Center
10.2005 - 08.2008
Team Lead Phlebotomist
Overland Park Regional Medical Center
03.2004 - 07.2005
Patient Care Technician
Iowa Health Systems
01.2000 - 03.2004
Phlebotomist
Mercy Medical Center - Des Moines
06.1998 - 01.2000
Certification - Certified Nursing Assistant
Des Moines Area Community College
Certificate - Lab
Chippewa Valley Technical College
GED -
Des Moines Area Community College
Phlebotomy - Lab
Mercy Medical Center