Christian Batchlor
Eden Prairie
Summary
Dedicated hospitality professional with nearly three years of serving experience and a six-year background in customer service. Proven ability to provide attentive, personalized service that aligns with Manny's Steakhouse's standard of excellence. Passionate about upholding the establishment's status as a top-rated steakhouse by enhancing guest satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Server
Kona Grill
05.2024 - Current
- Built lasting guest relationships through personalized service and a strong knowledge of the menu, including seasonal offerings and chef specials
- Upsold appetizers, drinks, and desserts by suggesting pairings and highlighting popular items, contributing to increased average check total as well as a more personalized overall dining experience for my guest.
- Trained and mentored new servers, sharing tips on general service techniques and specific company procedures to support team success
Piano Teacher
Self-Founded Company
05.2023 - Current
- Instructed students of all ages and skill levels in piano technique, music theory, and music interpretation
- Prepared personalized lesson plans to cater to each student's individual learning style and goals
- Fostered a supportive and encouraging learning environment to inspire a passion for music and help students reach their full potential
- Can schedule lessons around my work schedule
Server
Chanhassen Dinner Theater
10.2022 - 09.2023
- Provided exceptional customer service by taking food and drink orders, delivering meals, and promptly addressing any customer concerns or requests
- Efficiently multitasked in a fast-paced environment, balancing multiple tables while ensuring all guests received a high level of service
- Collaborated closely with kitchen and bar staff to ensure accurate and timely delivery of orders to customers
- Maintained a clean and organized work area, including setting up and clearing tables, refilling condiments, and monitoring cleanliness of dining area
Scheels Midline Support/Sales Associate
Scheels Sporting Goods
06.2019 - 08.2022
- Provided knowledgeable customer service across multiple departments, including apparel, footwear, and sporting goods
- Leveraged my strong product knowledge to recommend merchandise and upsell complementary items, frequently meeting or exceeding sales goals
- Operated POS systems to complete transactions, process returns, and manage exchanges accurately and efficiently
- Collaborated with team members to support floor operations, including stocking, inventory checks, and customer carry-outs on large items.
Education
Bio-Medical Engineering -
University of Wisconsin- Madison
Madison, Wisconsin05-2027
High School Diploma -
Chanhassen High School
Chanhassen, MN06.2023
Skills
- Exceptional customer service
- Guest engagement
- Cash handling
- Professional appearance
- Menu memorization
- Team collaboration
- Sales technique/expertise
- Point of sale systems operation
- Task prioritization
Timeline
Server
Kona Grill
05.2024 - Current
Piano Teacher
Self-Founded Company
05.2023 - Current
Server
Chanhassen Dinner Theater
10.2022 - 09.2023
Scheels Midline Support/Sales Associate
Scheels Sporting Goods
06.2019 - 08.2022
Bio-Medical Engineering -
University of Wisconsin- Madison
High School Diploma -
Chanhassen High School
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