Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christian Wojtkiewicz

Rochester

Summary

Motivated professional with experience in customer service and sales. Skilled in training and mentoring peers, fostering a collaborative team environment while consistently achieving high levels of customer satisfaction.

Overview

6
6
years of professional experience

Work History

Sales Associate

Scheels Sporting Goods
Rochester, MN
08.2020 - Current
  • Enhanced customer experience through proactive engagement and personalized service
  • Trained and mentored new sales associates, fostering team development and collaboration
  • Executed inventory management tasks, ensuring product availability and accuracy
  • Utilized point-of-sale systems for efficient transaction processing and reporting
  • Developed product knowledge workshops, improving staff competencies and sales techniques
  • Built relationships with customers to encourage repeat business.

Customer Service Representative

Scheels Sporting Goods
Rochester, MN
08.2020 - 08.2023
  • Delivered exceptional customer service by resolving inquiries and complaints efficiently.
  • Analyzed customer feedback to identify trends, influencing improvements in service delivery practices.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

High School Diploma -

John Marshall High School
Rochester, MN
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented

Accomplishments

I ran a successful detailing business from my driveway in 2023, but paused it to focus on school.

Timeline

Sales Associate

Scheels Sporting Goods
08.2020 - Current

Customer Service Representative

Scheels Sporting Goods
08.2020 - 08.2023

High School Diploma -

John Marshall High School
Christian Wojtkiewicz