CHRISTINA STEPANEK

• Provided organizational, receptionist, and clerical support for patient care units and interdisciplinary healthcare teams to facilitate seamless operations.
• Coordinate communication between patients, visitors, nurses, physicians, and support departments to promote efficient patient care delivery.
• Maintain accurate patient information and documentation for 45 patients within electronic medical record systems while adhering to confidentiality and compliance requirements.
• Maintained accurate patient information and documentation within electronic medical record systems, ensuring confidentiality and compliance with healthcare regulations.
• Coordinated patient admissions, transfers, and discharges, enhancing communication among patients, staff, and departments.
• Serve as a resource for healthcare staff regarding Mayo Clinic procedures, policies, and operational resources.
• Participate in continuous improvement initiatives and professional development activities to enhance quality and efficiency of care delivery.

• Managed incoming calls, resolved inquiries, and directed communications to ensure efficient departmental operations.
• Managed incoming calls, resolved inquiries, and directed communications to appropriate departments.
• Assisted Human Resources with onboarding documentation and employee records management for 100 temporary employees.
• Supported production operations by coordinating schedules and resources to meet on-time delivery goals.
• Coordinated employee engagement initiatives for 70-100 employees, including monthly events and annual employee appreciation activities.
• Coordinated employee engagement initiatives, enhancing workplace morale through monthly events and annual appreciation activities.
• Supported production operations to maintain on-time delivery goals.

Screened resumes and coordinated interviews to enhance candidate selection for recruiting initiatives.

• Conducted weekly interviews and facilitated onboarding to streamline new hire integration.
• Responded to employee inquiries regarding benefits, payroll, and HR-related matters.
• Organized invoices and documentation for multiple facilities to support Accounts Payable processes.

• Functioned as the primary contact for clients while overseeing daily office operations.
• Coordinated calendars, appointments, and meetings to ensure efficient scheduling and communication.
• Managed correspondence, document preparation, scanning, filing, and records administration.
• Assisted attorneys with case preparation and document management to support timely court filings within 30 days.
• Implemented MyCase software to improve client file organization and operational efficiency by 10%.
• Managed office supplies and administrative workflows to ensure smooth daily operations and resource availability.