Overview
Work History
Education
Skills
Timeline
Generic

CHRISTINA UKOFIA

Minnetonka

Overview

10
10
years of professional experience

Work History

HR Recruitment Coordinator

Park Nicollet Clinics
08.2023 - Current
  • Ensured timely processing of new hire paperwork including contracts, benefits enrollment forms.
  • Reviewed resumes and applications, identified key skills, competencies, and experience required for open positions.
  • Coordinated onboarding activities such as orientation programs or training sessions for new hires.
  • Managed the recruitment process from initial contact to onboarding, ensuring compliance with company policies and procedures.
  • Maintained detailed recruiting processes, candidate pipeline documentation, and hiring procedures.
  • Prepared offer letters and negotiated compensation packages for candidates selected for hire.
  • Submitted and tracked pre-employment background checks and investigations.

Sales Support Coordinator

OATI
12.2022 - 07.2023
  • Created training PowerPoints and documents.
  • Worked on and edited RFI, RFQ, RFP documents.
  • Formatted and routed budgetary estimates.
  • Created spreadsheet using excel.
  • Sales support for 5 people on the sales team.
  • Taking notes during sales presentations to clients.

Customer Service Representative

Comcast
10.2017 - 09.2022
  • Addressed customers courteously using suitable methods and problem-solving skills.
  • Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Remained open to feedback from supervisor and peers to build and improve skills set.
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.
  • Investigated and researched issues to determine root causes and appropriate resolution methods.

Call Center Representative

IQor
10.2015 - 10.2017
  • Advised customers of necessary actions and strategies for debt repayment.
  • Located and monitored overdue accounts, using computers and variety of automated systems.
  • Answered customer questions regarding problems with accounts.
  • Arranged for debt repayment and established repayment schedules, based on customers’ financial situations.

Education

Bachelor of Science - Human Resources Management

Rasmussen University
Minneapolis, MN

Skills

  • Databases
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • Proposal formatting
  • Customer service
  • HRIS
  • HR sourcing
  • Oracle
  • Recruiting
  • Talent Acquisition
  • Human resources
  • Proofreading
  • Salesforce
  • Sales
  • Travel planning
  • QuickBooks
  • Office management
  • Google Docs
  • Marketing
  • Analysis skills
  • Editing
  • Sourcing
  • Underwriting
  • Medical terminology
  • Credit analysis
  • Windows
  • Manufacturing
  • Typing
  • ERP systems
  • Operating systems
  • Epic
  • Negotiation
  • Account management
  • AMS360

Timeline

HR Recruitment Coordinator

Park Nicollet Clinics
08.2023 - Current

Sales Support Coordinator

OATI
12.2022 - 07.2023

Customer Service Representative

Comcast
10.2017 - 09.2022

Call Center Representative

IQor
10.2015 - 10.2017

Bachelor of Science - Human Resources Management

Rasmussen University

Similar Profiles

CREATE PROFILE
CHRISTINA UKOFIA