Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Petersen

Maplewood,MN

Summary

Dynamic Customer Service Representative with a proven track record at Americare Mobility Van, Inc. Skilled in active listening and critical thinking, I excelled in resolving customer complaints, fostering loyalty and repeat business. My professionalism under pressure and computer proficiency contributed to enhanced client satisfaction and retention.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Americare Mobility Van, Inc.
11.2012 - 11.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

GED -

Mankato Alternative Learning Center
Mankato, MN

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Call center experience
  • Computer proficiency
  • Professional telephone demeanor

Timeline

Customer Service Representative

Americare Mobility Van, Inc.
11.2012 - 11.2021

GED -

Mankato Alternative Learning Center

Similar Profiles

  • Jose Echeverria

    Jose EcheverriaJose Echeverria

    Mobility Consultant at Superior Van & MobilityMobility Consultant at Superior Van & Mobility

  • Tina Brock

    Tina BrockTina Brock

    HR DIRECTOR at SUPERIOR VAN & MOBILITYHR DIRECTOR at SUPERIOR VAN & MOBILITY

  • Taffeny O'Daniel

    Taffeny O'DanielTaffeny O'Daniel

    Relocation Coordinator at Alexander's Mobility Services / Cor-O-Van Moving & StorageRelocation Coordinator at Alexander's Mobility Services / Cor-O-Van Moving & Storage

  • Holly Montemayor

    Holly MontemayorHolly Montemayor

    Nursing Assistant/ CNA at The Good Samaritan SocietyNursing Assistant/ CNA at The Good Samaritan Society

  • Roger Atkinson

    Roger AtkinsonRoger Atkinson

    Shipping and Receiving Clerk II at American Polywater CorporationShipping and Receiving Clerk II at American Polywater Corporation

CREATE PROFILE
Christine Petersen