Christopher Robertson
Saint Paul
Summary
Accomplished Territory Business Manager with a proven track record at Car Brite, adept in sales strategy development and territory management. Leveraged product knowledge and competitor analysis to increase market share and foster long-term client relationships. Excelled in lead generation, securing key accounts, and enhancing customer training, demonstrating exceptional analytical and interpersonal skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
DSI Automotive
09.2023 - Current
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Analyzed competitor tactics and adjusted approach to stay ahead in the marketplace ultimately.
Central Zone Manager
ITW Auto Magic
02.2022 - 09.2023
- Oversaw distribution and logistics, reducing inefficiencies and streamlining processes for [Type] company.
- Improved customer satisfaction by addressing their concerns and swiftly resolving issues.
- Boosted sales through strategic merchandising initiatives, such as promotional events or product bundling offers.
- Developed reports of zone performance and presented data to upper management.
- Enhanced employee morale through recognition programs celebrating outstanding individual achievements.
- Collaborated with other Zone Managers to share best practices, optimizing regional operations as a whole.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Machine Operator Level 4
Weaver Popcorn Company
09.2022 - 02.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
Segment Manager
Impact Automotive Reconditioning
06.2009 - 09.2022
- Streamlined processes for increased efficiency, enabling faster response to market changes and customer needs.
- Conducted regular performance reviews to identify areas for improvement and develop action plans accordingly.
- Maintained up-to-date knowledge of regulatory requirements affecting respective target segments, ensuring compliance throughout segment management operations.
- Participated in industry events as a representative of the company, strengthening professional networks while staying current on emerging trends.
- Achieved revenue growth through effective management of sales channels and partnerships.
- Evaluated competitor strategies and adjusted tactics to maintain a competitive edge in the market.
- Negotiated contracts with suppliers, securing favorable terms that contributed to bottom-line savings.
- Identified new business opportunities by conducting thorough market research and analysis.
- Spearheaded product development efforts based on customer feedback, leading to more relevant offerings in the marketplace.
- Managed relationships with key accounts, fostering long-term loyalty and driving repeat business.
- Provided training and mentorship to team members, enhancing their skills and knowledge within the segment manager role.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Territory Business Manager
Car Brite
02.2003 - 08.2008
- Visited customer sites to deliver sales presentations and demonstrate products or services.
- Contributed to new product development initiatives by gathering insights from customers regarding their specific needs or challenges faced in their operations.
- Supported organizational objectives by participating in trade shows, conferences, and networking events to raise awareness about the company''s offerings.
Education
Pre Basic Law - Law Enforcement
Marion County Sheriff’s Department
Indianapolis 04-1997
High School Diploma -
Center Grove
Greenwood, IN05-1985
Skills
- Sales strategy development
- Product knowledge
- Territory management
- Lead generation
- Competitor analysis
- Customer training
Accomplishments
Started with impact as a single route truck operation. Grew to a Seven truck operation in three states. Oversaw all routes, negotiated and was the key account manager overseeing 97 Enterprise rental car locations. Was a top ten distributor for Auto Magic for six year. Achieved number one distributor the last two years of my tenure. We were a multi line distributor as well.
Certification
I am a Recognized independent trainer with the International Detail Association
Auto Magic Top Distributor
Growth from both organic and acquisition. Utilized the the programs and incentives offered by Auto Magic to increase market share.
Timeline
Territory Sales Representative
DSI Automotive
09.2023 - Current
Machine Operator Level 4
Weaver Popcorn Company
09.2022 - 02.2023
Central Zone Manager
ITW Auto Magic
02.2022 - 09.2023
Segment Manager
Impact Automotive Reconditioning
06.2009 - 09.2022
Territory Business Manager
Car Brite
02.2003 - 08.2008
Pre Basic Law - Law Enforcement
Marion County Sheriff’s Department
High School Diploma -
Center Grove
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