
Dedicated and service‑oriented professional with experience in behavioral support, safety awareness, customer engagement, and crisis response. Skilled in de‑escalation, clear communication, and maintaining a calm, professional presence in fast‑paced environments. CPR‑certified and committed to supporting safe, respectful, and positive experiences for diverse community members.
Certification
Customer Service & Rider Support
Safety Awareness & Emergency Response
CPR (Certified)
De‑escalation & Conflict Resolution
Clear, Professional Communication
Policy & Procedure Compliance
Documentation & Reporting
Working With Diverse Populations
Team Collaboration
Ethical Decision‑Making