Christy Her
Saint Paul
Summary
Dynamic professional with a strong background in customer service and nutrition knowledge, honed at Thomas Cuisine Management. Proven ability to enhance team performance through effective staff training and problem-solving. Recognized for maintaining high hygiene standards and fostering positive relationships, ensuring exceptional patient experiences while adhering to health guidelines.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Dietary Aide
Thomas Cuisine Management
Fresno, CA
09.2020 - 01.2026
- Knowledge of different diets to ensure patients are receiving proper meals according to their health recommendations
- Responsible for positive and accurate patient food service on assigned unit(s) including but not limited to menu selections, tray assembly, tray delivery, special requests, in-between meal food delivery and cleaning/stocking of pantry
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
- Assisted dietitians in monitoring patient progress and needs for meals
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Assistant Machine Operator
Poly Cell
Biola, CA
09.2019 - 08.2020
- Operated and monitored machinery to ensure quality production standards were met.
- Assisted in troubleshooting equipment issues to minimize downtime and enhance workflow efficiency.
- Coordinated with team members to streamline operations and improve overall productivity.
- Conducted routine inspections of machinery for maintenance needs, ensuring compliance with safety regulations.
- Documented production data accurately to maintain records for quality control assessments.
- Upheld cleanliness standards in the workplace by performing routine housekeeping tasks, promoting a safe and organized work area.
- Boosted teamwork among colleagues by actively assisting fellow operators when needed, fostering a collaborative environment focused on shared success.
- Accelerated production speeds while maintaining quality standards through careful monitoring of machine parameters and settings adjustments as needed.
- Enhanced communication between shifts with detailed log entries, providing critical information for seamless handoffs between operators.
Asset Protection Customer Host
Walmart
Fresno, CA
11.2018 - 11.2019
- Monitored and analyzed customer interactions to enhance loss prevention strategies.
- Implemented safety protocols to ensure a secure shopping environment for customers and associates.
- Assisted in investigations related to theft incidents, documenting findings and recommendations for improvement.
- Trained new staff on best practices for asset protection and customer engagement techniques.
- Developed and maintained relationships with law enforcement to support incident resolution efforts.
- Utilized strong interpersonal skills to de-escalate tense situations between customers and staff, maintaining a safe and welcoming environment for all.
- Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
- Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
Assistant Manager
Citi Trends
Fresno, CA
03.2017 - 04.2018
- Led daily operations to enhance store performance and customer satisfaction.
- Developed and implemented training programs for new staff to improve service delivery.
- Managed inventory control processes to ensure optimal stock levels and minimize losses.
- Collaborated with management on promotional strategies to increase foot traffic and sales.
- Executed loss prevention strategies, reducing shrinkage through effective monitoring practices.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
High School Diploma -
Central Learning Alternative School Site
Fresno06-2012
Skills
- Time management
- Problem-solving
- Customer service
- Verbal communication
- Detail-oriented
- Relationship building
- Nutrition knowledge
- Money handling
- Workload management
- Teamwork and collaboration
- Multitasking
- Staff training
Timeline
Dietary Aide
Thomas Cuisine Management
09.2020 - 01.2026
Assistant Machine Operator
Poly Cell
09.2019 - 08.2020
Asset Protection Customer Host
Walmart
11.2018 - 11.2019
Assistant Manager
Citi Trends
03.2017 - 04.2018
High School Diploma -
High School Diploma -
Central Learning Alternative School Site