Clara Birken
Hastings
Summary
Dedicated professional with experience in customer service and healthcare support. Skilled in critical thinking and time management, facilitating positive interactions and contributing to team efficiency in fast-paced environments.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server
Bernies
Grand Forks
10.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Prepared and served high-quality coffee and beverages to customers.
- Operated espresso machines and brewing equipment efficiently.
- Trained new staff on beverage preparation and customer service standards.
Server
Dugarels Bar And Grille
Hastings
12.2024 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and beverage pairings.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Handled cash transactions and processed payments accurately.
- Supported team members during busy periods to enhance workflow efficiency.
Critical Care Technician
Altru Hospital
Grand Forks
01.2025 - 06.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in patient mobility and repositioning to enhance comfort.
- Maintained cleanliness and organization of critical care equipment and supplies.
- Supported nurses with routine medical procedures and documentation tasks.
- Collaborated with healthcare team to ensure effective patient care delivery.
- Prepared patient rooms for admissions, discharges, or transfers efficiently.
- Utilized electronic health record systems to document patient information accurately.
Dog Groomer
Rio Gran Dog Boarding
Hastings
11.2023 - 06.2025
- Bathed and dried dogs while ensuring comfort and safety.
- Maintained clean grooming stations and equipment for hygiene standards.
- Consulted with pet owners on grooming styles and care tips.
- Provided excellent customer service to enhance client relationships.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
Lifeguard
Hastings Family Aquatic Center
Hastings
05.2023 - 08.2024
- Monitored pool area to ensure guest safety and adherence to rules.
- Responded quickly to emergencies and performed rescue techniques when necessary.
- Conducted regular inspections of pool facilities and equipment for safety compliance.
- Provided first aid and CPR assistance in emergency situations as needed.
- Assisted in organizing and leading swim lessons for all age groups.
- Educated patrons on water safety practices and proper pool etiquette.
- Collaborated with team members to maintain a clean and safe aquatic environment.
- Participated in ongoing training sessions to enhance lifeguarding skills and knowledge.
Education
Some College (No Degree) - Nursing
University of North Dakota
Grand Forks, NDSkills
- Patient monitoring
- Electronic health records
- Customer service
- Team collaboration
- First aid and CPR
- Time management
- Critical thinking
- Positive guest interactions
Certification
CPR
References
References available upon request.
Timeline
Server
Bernies
10.2025 - Current
Critical Care Technician
Altru Hospital
01.2025 - 06.2025
Server
Dugarels Bar And Grille
12.2024 - 08.2025
Dog Groomer
Rio Gran Dog Boarding
11.2023 - 06.2025
Lifeguard
Hastings Family Aquatic Center
05.2023 - 08.2024
Some College (No Degree) - Nursing
University of North Dakota