Clara Birr
Eden Prarie,MN
Summary
Multitasking expert with over 2 years of customer service and food service experience. Known for effective complaint handling and collaboration with team members to streamline operations, ensuring a positive dining experience for all patrons. Comfortable working in fast-paced environments, and providing excellent care to customers. Excited to bring the combination of a strong work ethic, patience, and attention to detail into a dog daycare and boarding environment.
Overview
4
4
years of professional experience
Work History
Host
Hope Breckfast Bar
06.2025 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with kitchen staff to coordinate timely meal service during peak hours.
- Assisted in training new hosts on customer service standards and operational procedures.
- Maintained knowledge of menu items to provide accurate recommendations to guests.
- Processed guest inquiries and complaints efficiently, enhancing overall dining experience.
- Supported front-of-house operations by organizing seating charts and managing waitlists effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Backed up servers by checking on tables and retrieving items for guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Delivered pick-up and curbside orders to guests.
Culinary Assistant
Deephaven Woods
06.2022 - 12.2022
- Assisted in meal preparation, ensuring adherence to dietary guidelines and food safety standards.
- Supported kitchen staff by organizing ingredients and maintaining cleanliness of workstations.
- Adapted quickly to changing menu items, demonstrating flexibility in a fast-paced environment.
- Collaborated with team members to streamline food service processes, enhancing efficiency during peak hours.
- Executed daily inventory management, tracking supplies to minimize waste and ensure availability of ingredients.
- Provided training for new culinary staff on proper equipment usage and food handling procedures.
- Efficiently managed multiple orders simultaneously under pressure during peak hours without sacrificing quality or presentation standards.
- Prepared customized meal options for guests with dietary restrictions or allergies, providing an inclusive dining experience for all patrons.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Stocked and rotated food items according to expiration dates.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Monitored food temperature, discarding items not stored correctly.
Education
High School Diploma -
Minnetonka High School
Minnetonka, MN06.2026
Skills
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Workflow optimization
- Strong interpersonal skills
- Hospitality and accommodation
- Effective multitasking
- Cleaning and sanitation
- Table bussing
- Food running
- Complaint handling
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Interests
- Participating in local clean-up initiatives
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Backpacking and Hiking
- I like working with my hands and fixing things
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Personal Development and Self-Improvement
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Spending time with my dog and any dog i'm able to spend time with
Timeline
Host
Hope Breckfast Bar
06.2025 - Current
Culinary Assistant
Deephaven Woods
06.2022 - 12.2022
High School Diploma -
Minnetonka High School