Cody Osmon
Owatonna
Summary
Dedicated professional with a decade of experience in cable and fiber technology, specializing in customer support and problem resolution. Recognized for delivering top-tier service and ensuring client satisfaction in both technical and operational aspects. Excited to bring my strong communication, organizational, and technical skills to a [new role] where I can continue to deliver impactful results in a customer-facing capacity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cable Contractor
GBR Global LLC
05.2022 - Current
- Streamlined project workflows by implementing agile methodologies.
- Identified potential risks by conducting thorough project assessments.
- Oversaw multiple projects for timely delivery and alignment with client expectations.
- Negotiated contract terms with vendors to ensure mutual understanding and agreement.
Delivery Driver
Doordash
04.2022 - Current
- Pick up orders for customers in a timely fashion and deliver them to their homes
- Deal with vendors to ensure customers' needs are met
- Customer service
Lead Electrician
Rise Modular
12.2020 - 04.2022
- Read blueprints
- Lead electrical team in the completion of wiring residential/commercial apartment complexes
- Fix any issues to ensure NEC compliance
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Completed rough-in, termination, and underground work.
ISP Fiber & Coax Splicer
Universal Services
10.2018 - 11.2020
- Achieved high-quality connections through precise measurement and cutting of coaxial cables during installation projects.
- Increased efficiency with expert use of specialized tools, such as fusion machines, cable strippers, and signal test equipment.
- Ensured cable system reliability by conducting thorough inspections and addressing potential issues promptly.
- Supported fellow technicians by sharing knowledge of industry best practices and troubleshooting methods through on the job training.
Sub Contractor
REMZ LLC
06.2014 - 10.2018
- Blueprint reading
- New personal training
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Assisted in emergency response efforts during natural disasters or severe weather events requiring immediate repair or replacement of damaged cable lines.
- Maintained accurate records of completed work orders, adhering to company documentation requirements for quality assurance purposes.
- Managed drilling equipment inventory effectively, ensuring adequate supplies were available for projects while minimizing unnecessary expenses.
Assembly Line
BOSCH
04.2013 - 06.2014
- Product assembly
- Product testing (QC)
- New personal training
Maintenance Tech
Shelter Corp
06.2004 - 03.2013
- Apartment building maintenance
- Electrical
- Plumbing
- Painting
- Cleaning
- Apartment turnovers
- Grounds keeping
Education
GED -
Owatonna Adult Learning Center
Owatonna, MN06.2014
Skills
- Time Management
- Organization
- Communication
- Multi-tasking/Prioritize
- Microsoft Programs and Keyboarding
- Office Procedures
- Attention to Detail
- Skilled with hand and power tools
- Bucket truck operation
- Underground drill operation
- Team player
- Blueprint Reading
- Customer service
- Equipment Repair
- Delivery Driver Experience
- Climbing
- Load & Unload
- Troubleshooting
- Heavy Equipment Operation
- Network troubleshooting
Certification
Driver's License
Timeline
Cable Contractor
GBR Global LLC
05.2022 - Current
Delivery Driver
Doordash
04.2022 - Current
Lead Electrician
Rise Modular
12.2020 - 04.2022
ISP Fiber & Coax Splicer
Universal Services
10.2018 - 11.2020
Sub Contractor
REMZ LLC
06.2014 - 10.2018
Assembly Line
BOSCH
04.2013 - 06.2014
Maintenance Tech
Shelter Corp
06.2004 - 03.2013
GED -
Owatonna Adult Learning Center
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