Cole Kugler
Dalton,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Human Service Technician
Community Behavioral Health Center
Fergus Falls
01.2025 - Current
- Assisted clients in accessing community resources and services to improve overall well-being.
- Collaborated with multidisciplinary teams to coordinate care and support for individuals with behavioral health challenges.
- Facilitated group sessions focused on skill-building and coping strategies for clients in recovery.
- Implemented intervention strategies that promoted client engagement and participation in treatment programs.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Assisted clients with daily living activities for improved health and wellbeing.
- Promoted a respectful environment by modeling appropriate behaviors and reinforcing positive interactions among clients.
- Maintained confidentiality of client information according to legal and ethical standards, ensuring trust between clients, families, and staff members.
Sales Representative
Nelson Auto
Fergus Falls
05.2023 - 03.2024
- Developed strong relationships with customers to enhance trust and loyalty.
- Conducted thorough vehicle presentations, highlighting features and benefits effectively.
- Negotiated sales agreements, ensuring customer satisfaction and alignment with dealership policies.
- Collaborated with finance department on loan applications to streamline approval processes.
- Implemented follow-up strategies to nurture leads and increase conversion rates.
- Resolved customer concerns promptly, maintaining positive dealership reputation in community.
Sales Representative
BeMobile Verizon
Fergus Falls, MN
05.2022 - 05.2023
- Leveraged product knowledge to enhance customer engagement and drive sales conversions.
- Utilized CRM systems to manage customer interactions and streamline follow-up processes.
- Conducted needs assessments to tailor solutions that met diverse customer requirements.
- Collaborated with team members to develop effective sales strategies and promotional campaigns.
- Trained new representatives on sales techniques and company policies to ensure consistency in service delivery.
- Maintained high levels of customer satisfaction through proactive communication and problem resolution.
Sales Representative
Tradehome Shoes Inc.
Fargo, ND
04.2020 - 08.2020
- Assisted customers in selecting footwear, ensuring satisfaction and product knowledge.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Maintained organized displays and stock levels to enhance customer experience.
- Resolved customer inquiries and complaints, fostering positive relationships.
- Analyzed sales trends to optimize inventory management and product placement.
Education
Associate of Science - Liberal Arts And Sciences
Minnesota State Community And Technical College
Fergus Falls, MN05.2017
High School Diploma -
Underwood High School
Underwood, MN05.2016
Skills
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Patient support
Professional boundaries
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Patient support
Relationship building
Conflict resolution
Timeline
Human Service Technician
Community Behavioral Health Center
01.2025 - Current
Sales Representative
Nelson Auto
05.2023 - 03.2024
Sales Representative
BeMobile Verizon
05.2022 - 05.2023
Sales Representative
Tradehome Shoes Inc.
04.2020 - 08.2020
Associate of Science - Liberal Arts And Sciences
Minnesota State Community And Technical College
High School Diploma -
Underwood High School