Colleen Bentler
Bemidji
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
19
19
years of professional experience
Work History
Certified medical assistant
Sanford health
09.2021 - Current
- Take medical history and record vital signs of patients. Help patients to the exam room, set up the exam room for any possible procedures. Stocking exam rooms. Complete administrative and clinical task in the office for the physicians. Preparing and administering patients’ medication orally or through injections. Preparing prescriptions for the physicians to sign. Helping patients with insurance issues: approvals for medications, Plus appeals. Answering phone calls and my chart messages.
Hairstylist/Massage Therapist/Manager
Wilderness Waves Turtle River, MN
06.2006 - 10.2021
- Informed guests of spa services, programs and activities over the phone and in person; researched the various types of spa therapies and treatments to be better informed of spa services; checked members and guests in promptly for their appointment; offered refreshments of ice water and iced tea to all incoming guests; meticulously entered client and service information when booking appointments; coordinated and booked all spa service appointments for individual and group clients; responded to customer inquiries in a friendly and professional manner; replenished body treatment sheets after each spa session; executed all daily opening and closing procedures; payroll, training of new staff, interviewing of applicants; promotion and advertising of business; assisted with development of website; created brochures and business cards for business.
Nursing Assist / Home Health Aide
Sanford Health Bemidji, MN
09.2008 - 04.2013
- Duties: Assisted with transferring residents in and out of wheelchairs and adaptive equipment; assisted with adequate nutrition and fluid intake; planned, prepared and served meals and snacks according to prescribed diets; provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures; cleaned and organized patients' living quarters; performed household tasks such as laundry, dusting, washing dishes and vacuuming; recognized and reported abnormalities and/or changes in patients' health status to nursing staff; assisted with ADLs; Dealing difficult residence do to their behavioral issues/cognitive problems, facilitated games and other activities to engage clients; positioned residents for comfort and to prevent skin pressure problems; exhibited compassionate care and communication with regard to issues of death and dying; promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided; read and recorded temperature, pulse and respiration.
- (Activity aide, Food services work) universal worker
Education
License - Cosmetology
Professional Salon Academy
Bemidji, MNLicense - Nursing Assistant/Home Health Aide
Northland Community College
Thief River Falls, MNLicense - Massage Therapy
Massage Therapy Northwest Technical College
Bemidji, MNClinical Medical Assistant and Medical Office Administration assistant
MedCerts LLC
Certified professional coder
AAPC
Skills
- Client support
- Guest relations
- Adapt effectively to demanding situations
- Inventory management
- Organizing events and timelines
- Accounts payable and receivable management
- Effective problem resolution
- Flexible team member
- Staff training and development
- Skilled in Microsoft Office applications, including Word and Outlook
- Proficient in Epic systems
Accomplishments
- Sales and promotion to expand private owned business.
- Planned and executed promotional events to market services to new clients.
- First Aid/CPR trained.
- Cosmetology License
- Managers License.
- Nursing Assistant/Home Health Aide License
- Massage Therapy Certificate.
- Certificated medical assistant.
- Certificated medical administrative assistant.
- Certified professional coder
Timeline
Certified medical assistant
Sanford health
09.2021 - Current
Nursing Assist / Home Health Aide
Sanford Health Bemidji, MN
09.2008 - 04.2013
Hairstylist/Massage Therapist/Manager
Wilderness Waves Turtle River, MN
06.2006 - 10.2021
License - Nursing Assistant/Home Health Aide
Northland Community College
License - Massage Therapy
Massage Therapy Northwest Technical College
Clinical Medical Assistant and Medical Office Administration assistant
MedCerts LLC
Certified professional coder
AAPC
License - Cosmetology
Professional Salon Academy
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