Colleen Nagle
Lakeville
Summary
Driven Loan Officer adept at assessing home financing options by providing loan programs and scenarios to the client. Enjoys guiding clients throughout the loan process by consistent communciation from pre-approval to closing all while focusing on an exceptional experience for the client and everyone involved in the process. Known for strong collaborative skills, results-driven approach, and commitment to excellence.
Overview
31
31
years of professional experience
Work History
Associate Loan Officer
Bell Bank Mortgage
03.2021 - Current
- Develops strong relationships with customers through high levels of customer service, leading to referrals from their network of friends and family
- Assists customers in understanding loan programs and terms to make informed decisions
- Enjoys building trusted partnerships with real estate agents and financial advisors resulting in a consistent pipeline of referrals
- Analyzes loan applications and credit/income documents for pre-approval
- Identifies opportunities to provide options for banking and home equity loan options to customers by referring within the organization
Marketing Executive
Edgewater Title Group
12.2019 - 02.2021
- Edgewater Title Group recruited me to help lead in business development and marketing for their 4 locations in the Twin Cities area
- I was hired to assist the closing team with bringing in new business for residential and commercial closings as well as to enhance awareness of the company through social media strategies
- Brought in 35+ new clients which resulted in new business and ongoing title insurance and closing business
- Brought in commercial closings which was new for the company as their focus previously was residential
- Recruited 3 professionals in the industry to assist with the company’s growth and expansion
- Established a marketing plan in social media to enhance and build company awareness
- Handled and coordinated web site revisions and updates
- Actively engaged in several professional networking groups which resulted in new clients
- Resourceful and experienced with strong communication and problem solving skills to ensure a smooth closing experience for the customer
Business Development Director
Midland Title
03.2015 - 12.2019
- Midland Title is a regional title company focused on both residential and commercial closings
- I was hired to lead business development
- I also led marketing of the company through social media and radio advertising
- Brought in over 1200 new closings resulting in over 2 million dollars in new revenue
- Led social media and radio advertising campaigns to enhancement company awareness and services offered
- Established a mentorship program to attract new talent to the industry and company
- Represented Midland Title in national and state conferences to bring innovative industry knowledge and practices which resulted in significant company growth and team development
- Implemented electronic recording processes to the company to improve efficiencies and faster turn around times
Regional Manager
Knight Barry Title
03.2012 - 02.2015
- Knight Barry Title is a large title agency based in Wisconsin with over 25 offices
- They hired me to establish an office in Minnesota and to recruit new closers, an examiner and assistants to help grow in a new market:
- New sales growth of over 3 million dollars with more than 2000 closings
- Recruited and hired 6 people to assist in growth and marketing
- Managed the office and team which resulted in growth and new market penetration
- Joined local Chamber of Commerce to help promote company awareness and enhance networking
Title Division Manager
Old Republic National Title Insurance Company
01.2007 - 01.2012
- Old Republic is one of the largest title company insurers nationally
- I was recruited to manage day to day operations of the residential and commercial departments:
- Led a team of 15 professionals and streamlined responsibilities to enhance efficiencies
- Managed curative issues and communicated with team members and clients, resulting in expedient problem solving and timely and smooth closings
- Drafted pricing contracts for multiple city and state entities which resulted in increased commercial and residential closing business
- Led milestone achievements, celebrations, and events to promote collaboration and teamwork
Owner/President
Land Star Title
01.2005 - 01.2007
- I opened a Title Agency with a real estate professional and industry leader
- We started from scratch and established a very successful business prior to the real estate recession
- Closed over 1000 transactions resulting in over 1.25 million in new revenue
- Led marketing and networking to recruit new business
- Established profitability within the first year and invested personal funds to achieve start up
Title Manager
Reliance Title Services
01.1994 - 01.2005
- Reliance Title Services was a title company supporting Century21 Luger Realty based in Edina
- I managed the title agency, examined title to real estate and networked with loan officers and realtors:
- Managed the agency to ensure timely closings and enhanced corporate bottom line
- Networked with key realtors and loan officers to drive new business and to ensure retention
- Recruited new talent to assist in agency growth
Education
Business
University of Minnesota-Twin Cities
New York Institute of Photography
Skills
- Relationship building and management
- Team player
- Document analysis
- Attention to detail
- Oral and written communication
- Networking in a meaningful and authentic manner
Accomplishments
- Relationship building resulting in trusted Realtor and Financial Advisor relationships
- Repeatedly commended by superiors for excellent customer service
- Able to efficiently review title commitments for title issues and communicate with title examiners and underwriters for title resolution solutions
- Led commercial radio advertising campaign, writing title commerical ads and voicing them for a multi-year contract with WCCO
- Enjoys networking and building relationships in the community
Affiliations
- South High Foundation Scholarship Committee 2024-Current
- Chamber of Commerce Ambassador & Board Member 2012-2021
- Crystal Lake Improvement Association Board Member 2019-2022
- CLIA Social Committee Chair 2020-2022
- Power of 100 Women's Non-Profit Board Member 2015-2020
Timeline
Associate Loan Officer
Bell Bank Mortgage
03.2021 - Current
Marketing Executive
Edgewater Title Group
12.2019 - 02.2021
Business Development Director
Midland Title
03.2015 - 12.2019
Regional Manager
Knight Barry Title
03.2012 - 02.2015
Title Division Manager
Old Republic National Title Insurance Company
01.2007 - 01.2012
Owner/President
Land Star Title
01.2005 - 01.2007
Title Manager
Reliance Title Services
01.1994 - 01.2005
Business
University of Minnesota-Twin Cities
New York Institute of Photography
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