Connor Ehrbright
Duluth,MN
Summary
Seasoned Claims Processor with a proven track record at Optum. Adept in claims review and ensuring accuracy and precision. Excelled in managing high-volume claims and resolving complex issues, demonstrating exceptional problem-solving and analytical skills. Trained and supervised teams, enhancing operational efficiency and customer satisfaction.
Key skills include attention to detail and strong organizational abilities, eager to learn and develop in claims processing environment. Brings understanding of data management and customer service, capable of quickly acquiring industry-specific knowledge. Ready to use and develop analytical skills and customer service expertise in a claims role.
Overview
10
10
years of professional experience
Work History
Claims Processor
Optum
01.2021 - Current
- Managed workload and priorities to meet claims processing meet deadlines.
- Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
- Utilized specialized software to process incoming claims, enter data and generate reports.
Claims Processor
Mary Kraft
12.2020 - 01.2021
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Managed workload and priorities to meet claims processing meet deadlines.
Shift Supervisor
Papa Murphy's
03.2015 - 10.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Psychology
College of Saint Scholastica
Duluth, MNSkills
- Claims review
- Accuracy and precision
- Transactions reconciliation
- Claims
- Medical terminology
- Claims trend analysis
- Professionalism and ethics
- Critical evaluation
Accomplishments
Employee of the month-January 2022
Timeline
Claims Processor
Optum
01.2021 - Current
Claims Processor
Mary Kraft
12.2020 - 01.2021
Shift Supervisor
Papa Murphy's
03.2015 - 10.2020
Psychology
College of Saint Scholastica
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