Connor Knode
Mankato
Summary
A student working toward a Bachelor of Science in Aviation - Professional Flight and seeking an opportunity to begin a sustainable college job. Identifies and quickly closes any knowledge gaps to offer the employer and team value. I value professionalism and demonstrate strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Apartment Leasing Consultant
Tailwind Group
Mankato
02.2025 - Current
- Generated interest in properties by participating in offsite fairs and events.
- Oversaw daily operations, maintenance, and administration of multiple properties.
- Conducted follow-up calls with prospects to address inquiries and discuss lease terms.
- Managed daily activities involving tenants, subcontractors, and property management.
- Escalated critical issues to property manager for prompt resolution.
Ice Hockey Referee
USA Hockey
Mankato
10.2018 - Current
- Selected for the USA Hockey Advanced Officials Development Program in fall 2024.
- Enforced game rules and regulations to ensure fair play, and the safety of all participants.
- Achieved selection to the Southeastern District Officials Select Camp in Spring 2023.
- Provided constructive feedback to less-experienced referees in a mentoring capacity during games or clinics.
- Demonstrated professionalism by treating players, coaches, fans, and fellow officials with respect.
Front Desk Receptionist
Ashburn Ice House
Ashburn
12.2018 - 08.2021
- Greeted, assisted and directed visitors with professional attitude.
- Collected payments for services and updated accounts to reflect new balances.
- Verified guest payment and contact information.
- Delivered reliable customer service to guests upon arrival.
- Remained calm, resourceful, and proactive while resolving complex issues.
- Served as first point of contact for new visitors.
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff.
Education
Bachelor of Science - Aviation - Proffesional Flight
Minnesota State University
Mankato, MN05.2027
Skills
- Reliability
- Excellent Communication
- Approachability
- Customer Service
- Time Management
- Problem-Solving
- Team collaboration
- Attention to detail
Certification
- Private Pilots License
- Instrument Rating
Accomplishments
- 3-year Captain of Varsity Football Team
- Accepted Into USA Hockey Advanced Officials Development Program
Affiliations
- 2-year Starter for Minnesota State University, Mankato Men's Rugby DII
- 4-year Varsity Football Player
- 4-year Varsity Hockey Player
Timeline
Apartment Leasing Consultant
Tailwind Group
02.2025 - Current
Front Desk Receptionist
Ashburn Ice House
12.2018 - 08.2021
Ice Hockey Referee
USA Hockey
10.2018 - Current
Bachelor of Science - Aviation - Proffesional Flight
Minnesota State University
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