Constance Brockman
Mankato
Summary
Motivated and dedicated dental assisting student seeking an entry-level position to apply classroom knowledge and gain hands-on experience in a dynamic dental setting. Eager to contribute to a team-focused practice while delivering outstanding patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Communication Center Agent
KO Storage
Minnetonka
08.2021 - Current
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Evaluated and identified opportunities to drive process improvements, positively impacting customer experience.
- Identified training needs of employees and organized appropriate training sessions as required.
Aviation Operations Specialist
MN Army National Guard
Saint Paul
12.2017 - 12.2023
○ Coordinate flight plans, maintain flight logs, and alert crash crew of emergencies
○ Scheduling and dispatching tactical aircraft missions
○ Maintaining and operating TAIS in flight operations
Property Manager
Public Storage
Saint Paul
09.2020 - 07.2021
○ Interact with customers and present storage options to meet their personalized needs
○ Communicate with customers via email, telephone, and in person
○ Completing daily accurate computer accounting records and petty cash funds
○ Timely collection of rent, deposits, assessed fees
Education
Associate of Science - Dental Assisting
South Central College
North Mankato, MN05-2026
Associate of Arts -
Minnesota State University, Mankato
Mankato, MN05-2025
Skills
- Proficient in Excel, Word, and Teams
- Demonstrates strong written and verbal communication skills, adept at conveying complex information clearly and concisely
- Demonstrates ability to identify and analyze complex problems, developing creative and effective solutions
- Experienced in working effectively with diverse teams, fostering strong relationships and achieving shared goals
- Highly organized and adept at prioritizing tasks and meeting deadlines effectively
Certification
- Certified Nursing Assistant (CNA) - Minnesota Board of Nursing
Timeline
Senior Communication Center Agent
KO Storage
08.2021 - Current
Property Manager
Public Storage
09.2020 - 07.2021
Aviation Operations Specialist
MN Army National Guard
12.2017 - 12.2023
Associate of Science - Dental Assisting
South Central College
Associate of Arts -
Minnesota State University, Mankato
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