Cooper Curti
Saint Louis Park
Summary
Experienced customer service representative with strong communication, critical thinking, and problem-solving skills. Four years of coaching and leadership experience working with both large groups and one-on-one clientele, providing effective and beneficial teaching to all different age groups. Currently attending Normandale Community College to transfer to the University of Minnesota's Carlson School of Management to pursue a Bachelor's Degree in Finance.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
2ndSwing Golf
Minnetonka
03.2025 - Current
- Assisted customers in checking out, and delivering appropriate and satisfactory service in an efficient manner.
- Handled and solved issues that arose with customers and customers' orders effectively.
- Worked as a team member, assisting coworkers when needed, and communicated to solve problems and operate together efficiently.
Ice Rink Attendant
Thaler Ice Arena
Minnetrista
09.2024 - Current
- Managed and maintained the ice rink independently, while providing customer service to patrons of the ice arena.
- Operated machinery safely, and executed tasks effectively and efficiently.
- Solved issues that arose with the ice arena building, equipment, and patrons effectively.
Ice Hockey Coach
The Balanced Athlete
Mound
05.2022 - Current
- Created and executed practice plans, coordinating fellow coaches and players.
- Mentored and educated young athletes in workout and nutrition sciences.
- Managed multiple groups to effectively execute planned practices and workouts, overseeing both coaches and players.
- Oversaw full operations and the transition of on-ice activities to off-ice activities attentively to ensure safety and proper procedure.
Education
High School Diploma -
Mound Westonka High School
Minnetrista05-2020
Some College (No Degree) - Transfer Program
Normandale Community College
Minneapolis, MNSkills
- Customer relationship management
- Product knowledge
- Team collaboration
- Communication skills
- Problem solving
- Attention to detail
- Money handling
- Customer consulting
Timeline
Customer Service Representative
2ndSwing Golf
03.2025 - Current
Ice Rink Attendant
Thaler Ice Arena
09.2024 - Current
Ice Hockey Coach
The Balanced Athlete
05.2022 - Current
High School Diploma -
Mound Westonka High School
Some College (No Degree) - Transfer Program
Normandale Community College