- Active member of the Able Non-Apparent Illness employee resource group
Corinne Morseth
St Paul
Summary
Accomplished Principal Business Analyst II with a proven track record at Liberty Mutual Insurance, adept in strategic planning and stakeholder management. Spearheaded initiatives that enhanced operational efficiency and agent experience. Demonstrates a strong ability to drive results and improve project outcomes.
Overview
12
12
years of professional experience
Work History
Principal Business Analyst II
Liberty Mutual Insurance
05.2021 - Current
- Collaborate with internal partners to understand business user needs and translate into requirements for technology teams.
- Research competitor intel and interview external agents to understand market availability and customer needs.
- Develop and monitor key performance metrics to gauge performance of the Liberty Mutual book transfer program.
- Lead various pilot initiatives to determine go-forward market strategies to improve pipeline and conversion of the Liberty Mutual book transfer program.
Senior Business Analyst
Liberty Mutual Insurance
10.2018 - 05.2021
- Identified patterns and trends in large data sets in order to provide actionable insights.
- Developed SQL queries to extract and analyze Safeco book transfer data for leadership.
- Project managed a brand-new internal product that eliminated low value tasks for the Service Operational team.
- Trained and mentored new business analysts.
Technical Service Analyst
Liberty Mutual Insurance
09.2016 - 10.2018
- Managed the data extraction process from end to end for negotiated Safeco book transfers.
- Translated prior carrier xml data to Safeco requirements to provide accurate automated quotes.
- Lead Technical Service Analyst on several national book transfer deals and acquisitions with written premium in excess of $20 million.
Personal Lines Underwriter
Liberty Mutual Insurance
04.2014 - 08.2016
- Managed a territory of agents and their Safeco personal lines books of business to execute growth and profitability goals.
- Selected as an engagement champion for the Seattle Underwriting Zone to review and implement peer feedback for process improvement.
- Partnered with Agency Performance Management and Director of State Operations to investigate the misconduct of an agent resulting in termination of their Safeco appointment.
Commercial Property Claims Adjuster
Argo Group
08.2013 - 04.2014
- Investigated commercial property and bailee claims for small to middle market businesses throughout the United States.
- Hired outside vendors, including field adjusters, mitigation companies, and engineers to assist with investigations and repairs.
- Evaluated and interpreted policy contracts in order to make coverage determinations.
Education
Bachelor of Arts - Political Science
University of Washington
Tacoma, WA06.2011
Skills
- Strategic Planning
- Stakeholder Management
- User Research & Interviews
- Project Management
- Applied Systems: IVANS, Tarmika, Ask Kodiak
- Microsoft Office Suite
- SalesForce
- SQL Queries
Interests
Timeline
Principal Business Analyst II
Liberty Mutual Insurance
05.2021 - Current
Senior Business Analyst
Liberty Mutual Insurance
10.2018 - 05.2021
Technical Service Analyst
Liberty Mutual Insurance
09.2016 - 10.2018
Personal Lines Underwriter
Liberty Mutual Insurance
04.2014 - 08.2016
Commercial Property Claims Adjuster
Argo Group
08.2013 - 04.2014
Bachelor of Arts - Political Science
University of Washington
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