Corrie Anderson
St. Peter
Summary
Dynamic professional with strong problem-solving abilities and proven leadership experience, complemented by a commitment to continuous learning and exceptional communication skills. Dedicated to driving team success and delivering positive outcomes through collaboration and innovation. Prepared to embrace new challenges while advancing organizational objectives with unwavering dedication and enthusiasm. A proactive contributor poised to make a meaningful impact in any environment.
Overview
23
23
years of professional experience
Work History
Revenue Cycle Specialist
Optum, in Partnership With Allina Health
02.2020 - Current
- Accurately update insurances on accounts to ensure proper reimbursement.
- Obtain outpatient hospital benefits for all payers.
- Prior Authorization
- Insurance verification
- Benefit verification
- Insurance referrals
- CPT / ICD-10
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Documentation Specialist
DME, Allina Home Oxygen & Medical Equipment
05.2018 - 02.2020
- Medicare documentation specialist.
- Transfer of rentals from commercial payers to Medicare.
- Review documentation.
- Work with EMR.
- Identifying different insurances & their requirements.
Medical Customer Service Lead
Midwest Medical
03.2011 - 05.2011
- New patient intake.
- Multi-line phones.
- CMN's.
- Working with referrals to obtain correct documentation.
- Order entry.
- Insurance verification.
- Insurance Prior authorizations.
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
- Created training schedules for trainees and presented weekly training programs.
Customer Service Representative
Liberty Oxygen & Medical Equipment
02.2007 - 03.2011
- New Patient Intake.
- Working with referral sources.
- Multi-Line incoming phone calls.
- Driver Scheduling.
- Cpap set-ups.
- Order entry.
- Filing.
- Chart making and maintenance.
- Payment posting.
- Insurance Verification.
- Insurance prior authorizations.
Medical Secretary, Health Unit Coordinator
Allina Health & The Center for Reproductive Medicine
01.2003 - 08.2005
- Incoming calls from providers & patients
- Chart Preparation
- Insurance Verification.
- Charge entry.
Education
Business Management - Business
Minneapolis Business College
Roseville, MNHigh School Diploma -
Champlin Park High School
ChamplinSkills
- Health information privacy
- Knowledge of clinical terminology
- Pre-approval processing
- Effective internal and external communication
- Leadership in onboarding
- Medical coding proficiency
- Medical coverage knowledge
- Patient information processing
- Accurate insurance coverage assessment
- Dependable performance
- Adaptability to change
Timeline
Revenue Cycle Specialist
Optum, in Partnership With Allina Health
02.2020 - Current
Documentation Specialist
DME, Allina Home Oxygen & Medical Equipment
05.2018 - 02.2020
Medical Customer Service Lead
Midwest Medical
03.2011 - 05.2011
Customer Service Representative
Liberty Oxygen & Medical Equipment
02.2007 - 03.2011
Medical Secretary, Health Unit Coordinator
Allina Health & The Center for Reproductive Medicine
01.2003 - 08.2005
Business Management - Business
Minneapolis Business College
High School Diploma -
Champlin Park High School
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