Cory Terrill
Saint Paul
Summary
Administrative professional with comprehensive experience in overseeing office functions and improving administrative processes. Known for fostering collaborative environments and driving team performance to achieve organizational goals. Reliable and adaptable, skilled in resource management and project coordination.
Overview
16
16
years of professional experience
Work History
Administrative Chief
United States Marine Corps
11.2021 - Current
- Supervise and mentor junior administrative personnel, ensuring operational efficiency.
- Oversee the management and security of classified and unclassified personnel records.
- Ensure compliance with Marine Corps directives, policies, and administrative procedures.
- Coordinate personnel actions, including promotions, assignments, evaluations, and separations.
- Manage correspondence, reports, and official documentation for command staff.
- Maintain and enforce records retention policies to ensure accuracy and accountability.
- Act as a liaison between unit leadership and administrative sections, facilitating clear communication.
- Supervise pay, leave, and benefits processing, ensuring Marines receive accurate entitlements.
- Conduct inspections and audits to verify administrative compliance and readiness.
- Provide guidance on career development and training for administrative Marines.
City Carrier
United States Postal Service, USPS
05.2021 - 11.2021
- Sort, organize, and deliver mail and packages along an assigned route.
- Operate a postal vehicle safely to ensure timely deliveries.
- Obtain signatures for registered, certified, and insured mail
- when required.
Provide exceptional customer service, responding to inquiries and addressing delivery concerns.
- Follow established delivery routes and schedules to ensure efficiency.
- Ensure compliance with USPS regulations and policies regarding mail handling and security.
- Collect outgoing mail and process change-of-address requests.
- Handle and safeguard cash-on-delivery (COD) and money orders as needed.
- Work in various weather conditions, maintaining reliability and efficiency.
Auto Physical Damage Claims Specialist
Farmers Insurance Company
09.2019 - 10.2020
- Investigate, evaluate, and process auto physical damage claims in a timely manner.
- Assess vehicle damages through photo reviews, field inspections, and repair shop estimates.
- Determine liability and coverage based on policy terms and conditions.
- Work with repair facilities, appraisers, and adjusters to ensure accurate claim settlements.
- Negotiate settlements with policyholders, claimants, and third parties.
- Ensure compliance with state and federal regulations regarding insurance claims.
- Maintain detailed and accurate claim documentation within company systems.
- Provide exceptional customer service, guiding policyholders through the claims process.
- Identify potential fraudulent claims and escalate as needed.
- Collaborate with legal and investigative teams on complex claims.
Administrative Specialist
United States Marine Corps
11.2013 - 08.2019
- Manage and process personnel records, promotions, separations, and re-enlistments in accordance with Marine Corps policies.
- Maintain classified and unclassified administrative documents, ensuring security and accuracy.
- Prepare and distribute official correspondence, reports, and memos for command staff.
- Coordinate and schedule meetings, briefings, and travel arrangements for senior personnel.
- Operate and manage Marine Corps administrative systems such as Marine Online (MOL), IPAC, and Marine Corps Total Force System (MCTFS).
Assist in the onboarding, training, and career development of junior Marines.
- Serve as a liaison between service members and leadership for pay, benefits, and personnel-related issues.
- Ensure compliance with USMC regulations, policies, and procedures related to personnel administration.
Mail Clerk
State Farm Through Kelly Services
09.2010 - 11.2013
- Receive, sort, and distribute incoming and outgoing mail efficiently.
- Maintain accurate logs and tracking systems for packages and important correspondence.
- Operate and maintain mailroom equipment such as postage meters, scanners, and sorting machines.
- Ensure compliance with postal regulations and company policies.
- Deliver mail to appropriate departments and personnel within the organization.
- Assist with inventory management for mailing supplies and ensure proper storage.
- Handle confidential documents securely and professionally.
- Provide customer service and support for inquiries related to mail processing.
Personnel Specialist
United States Air Force Reserve
04.2010 - 09.2012
- Processed and maintained military personnel records for service members, ensuring 100% compliance with Air Force standards.
- Managed classified and unclassified personnel files, improving security measures and accuracy of documentation.
- Provided administrative support, assisting Airmen in navigating career paths, promotions, and assignments.
- Spearheaded onboarding and out-processing operations
- Liaised between service members and higher command, facilitating seamless communication on HR-related issues.
Care Taker
Braun Home
06.2009 - 04.2010
- Provided individual services to adults with development and mental health disabilities in a variety of settings.
- Assisted with clients independent living skills and respite care as needed.
- Worked together with clients to utilize all available support to achieve client goals.
- Worked to enhance lives, respect individuality, and promote community membership for clients.
Education
No Degree - Gender Studies
State Fair Community College
Sedalia, MONo Degree - General Studies
Park University
Kansas City, MOHigh School Diploma -
Glasgow High School
Glasgow, MO05-2009
Skills
- Records management
- Regulatory compliance
- Personnel administration
- Project management
- Customer service
- Team building
- Effective communication
- Microsoft Office
- Time management
- Operational efficiency
- Organizational leadership
- Relationship building
Timeline
Administrative Chief
United States Marine Corps
11.2021 - Current
City Carrier
United States Postal Service, USPS
05.2021 - 11.2021
Auto Physical Damage Claims Specialist
Farmers Insurance Company
09.2019 - 10.2020
Administrative Specialist
United States Marine Corps
11.2013 - 08.2019
Mail Clerk
State Farm Through Kelly Services
09.2010 - 11.2013
Personnel Specialist
United States Air Force Reserve
04.2010 - 09.2012
Care Taker
Braun Home
06.2009 - 04.2010
No Degree - Gender Studies
State Fair Community College
No Degree - General Studies
Park University
High School Diploma -
Glasgow High School
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