Courtney Condon
Cottage Grove
Summary
Financial services professional with comprehensive understanding of financial risk assessment and mitigation. Adept at identifying and analyzing potential risks, implementing robust risk management strategies, and fostering collaboration to achieve organizational goals. Known for adaptability and reliability in dynamic environments, combined with strong analytical skills and keen eye for detail.
Overview
17
17
years of professional experience
Work History
Partner & Platform Consultant
U.S. Bank
06.2023 - Current
- Increased profitability by developing and implementing strategies for process improvement initiatives.
- Analyzed workflow data to pinpoint inefficiencies and develop targeted solutions for improving overall performance.
- Led cross-functional teams in executing process improvement projects, fostering a culture of continuous improvement across the organization.
- Facilitated collaboration between departments to ensure seamless integration of optimized processes.
- Managed multiple projects simultaneously, ensuring timely completion within scope and budget constraints.
Senior Banking Associate
U.S. Bank
10.2018 - 06.2023
- Responsible for the direct support of the regional front offices with client servicing
- Young Professional Advisory Board Chair overseeing the directive and implementation of key initiatives
- Analyzed complex financial matters to identify potential areas of concern, proactively addressing issues and minimizing risk exposure.
- 2020 Legends of Possible award recipient
Retail Support Analyst
U.S. Bank
09.2017 - 10.2018
- Provides operational, product, legal, compliance, and system support to Retail Centers
- Analyze, develop, recommend and communicate policies and procedures to assist with compliance, risk and legal matters
- Acts as a liaison between Retail Centers and departments to resolve problems
Commercial Banking Client Rep
U.S. Bank
05.2017 - 09.2017
Sales & Service Manager
U.S. Bank
02.2014 - 05.2017
- Developed a high-performing sales team through effective coaching, mentoring, and performance management.
- Championed a customer-centric culture within the organization, fostering a positive work environment that prioritized client satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated regulatory compliance across operations, ensuring adherence to industry standards and minimizing legal risks.
Affluent Operations Specialist for the Private Client Group
U.S. Bank
02.2013 - 01.2014
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Resolved complex customer situations by utilizing problem-solving skills and escalating issues when necessary.
- Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
Universal Banker/Teller 3
U.S. Bank
02.2010 - 02.2013
Teller
Wells Fargo
09.2008 - 12.2009
Education
Prescott High School
06-2007
Skills
- Project management
- Creative and critical thinking
- Building trust and relationships
- Continuous improvement mindset
- Risk mitigation
- Collaboration and teamwork
- Financial operations
- Regulatory compliance
- Excellent communication
- Attention to detail
- Staff development
- Staff management
Timeline
Partner & Platform Consultant
U.S. Bank
06.2023 - Current
Senior Banking Associate
U.S. Bank
10.2018 - 06.2023
Retail Support Analyst
U.S. Bank
09.2017 - 10.2018
Commercial Banking Client Rep
U.S. Bank
05.2017 - 09.2017
Sales & Service Manager
U.S. Bank
02.2014 - 05.2017
Affluent Operations Specialist for the Private Client Group
U.S. Bank
02.2013 - 01.2014
Universal Banker/Teller 3
U.S. Bank
02.2010 - 02.2013
Teller
Wells Fargo
09.2008 - 12.2009
Prescott High School
Similar Profiles
Nicholas WardNicholas Ward
Finance Manager at U.S. BankFinance Manager at U.S. Bank
Wing WooWing Woo
Vice President - Data Analyst at U.S. BankVice President - Data Analyst at U.S. Bank
Kimber WilsonKimber Wilson
Correspondence Specialist at U.S. BankCorrespondence Specialist at U.S. Bank