Courtney Duzan
Hopkins,MN
Summary
Dynamic sales professional with over ten years of experience in fine dining, retail, and creative design. Qualified Floral Designer with a refined eye for design and history of creating captivating floral arrangements that elevate events and spaces. Adept at understanding client needs and translating visions into beautiful, personalized displays. Demonstrated creativity and attention to detail in managing floral inventories and ensuring freshness and quality of flowers.
Overview
9
9
years of professional experience
Work History
Floral Designer
Hana April Inc.
02.2025 - Current
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Wine Specialist
The Vine Room
04.2024 - 03.2025
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Directed teams to keep workstations clean and neat for professional customer appeal.
Server
6smith
01.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Grocery Clerk
Lakewinds Food Co-op
01.2021 - 01.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Server
Louis Ristorante And Bar
06.2016 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
High School Diploma
Chaska, MN06-2007
Skills
- Wedding floral design
- Floral shop assistance
- Floral consultations
- Hand tying bouquets
- Special occasion decorative pieces
- Sketching and drawing
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Active listening
- Wired floral designs
- Foam-based arrangements
Timeline
Floral Designer
Hana April Inc.
02.2025 - Current
Wine Specialist
The Vine Room
04.2024 - 03.2025
Server
6smith
01.2023 - 03.2024
Grocery Clerk
Lakewinds Food Co-op
01.2021 - 01.2023
Server
Louis Ristorante And Bar
06.2016 - 09.2019
High School Diploma -
High School Diploma
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