Courtney Thompson
Fertile
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously. Resourceful Inventory Control Specialist known for high productivity and efficient task completion. Skilled in critical thinking, problem-solving, and time management to ensure smooth operations.
Overview
5
5
years of professional experience
Work History
Receptionist
Sandhill Tax and Accounting
Fertile
12.2024 - Current
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Updated and recorded customer or client information to maintain accounts.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Receptionist
Motteberg Accounting and Tax
Fertile
01.2024 - 04.2024
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Updated and recorded customer or client information to maintain accounts.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Inventory Control
Academy Sports + Outdoors
Manhattan
10.2019 - 02.2021
- Reviewed inventory control reports ensuring accuracy and completeness.
- Ensured compliance with company policies regarding inventory control processes.
- Managed inventory control of supplies needed for daily operations.
- Participated in inventory control procedures when necessary.
- Performed inventory control activities, such as cycle counts and yearly inventory.
- Organized and managed shipping, receiving, and inventory control operations.
Education
Veterinary Technician
Penn Foster Career School
Scranton, PASkills
- Greeting and seating clients
- Appointment scheduling
- Calm demeanor
- Problem solving
- Attention to detail
- Multitasking and prioritization
- Client communication
- Inventory management
- Customer service
- Front desk operations
- Stocking and receiving
- Teamwork
References
References available upon request.
Timeline
Receptionist
Sandhill Tax and Accounting
12.2024 - Current
Receptionist
Motteberg Accounting and Tax
01.2024 - 04.2024
Inventory Control
Academy Sports + Outdoors
10.2019 - 02.2021
Veterinary Technician
Penn Foster Career School
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