Craig Polski
Plymouth
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
25
25
years of professional experience
Work History
General Manager
CVScaremark
Maple Grove, MN
03.2019 - 01.2024
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed strategic initiatives that improved service delivery and customer satisfaction metrics.
- Oversaw budget management, ensuring alignment with organizational goals and financial targets.
- Implemented performance improvement plans to elevate team productivity and operational effectiveness.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Store Manager
Walgreens
New Hope, MN
10.2015 - 09.2020
- Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Hired, trained, evaluated performance and enforced disciplinary actions for 30 associates.
- Oversaw all store operations while generating $500,000 in monthly sales.
- Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
- Corrected operational discrepancies by developing and executing process improvements.
- Interviewed, hired, supervised and trained 30 employees and instituted mentoring program to develop skills, leadership and employee excellence.
Senior Construction Manager
Jamar Company
Duluth, MN
01.2007 - 01.2014
- Collaborated with cross-functional teams to complete projects on time.
- Prepared presentations for customers and staff members detailing project scope, progress and results.
- Updated project plans based on changing objectives, specifications and staff availability.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
- Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
- Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
- Tracked costs and expenses and assessed closely against original project budget.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Directed team of 50 skilled workers to ensure quality, compliance and safety.
- Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
- Drafted action plans and led meetings with department executives to review project status and proposed changes.
Senior Construction Project Manager
E.H. Lawrence Company
Chisholm, MN
01.1999 - 01.2007
- Sustained safety protocols, ensuring proper, cost-effective and safe handling usage of equipment and materials.
- Monitored internal financial budgets to measure against projections.
- Consolidated submittal comments and coordinated with engineering for timely review to prevent project delay.
- Maintained safe work environment with zero accidents or lost work days.
- Managed project estimates, design specifications and construction documents.
- Chaired weekly progress meeting and provided for follow-up coordination.
- Completed projects on time and within allocated budget.
- Met with clients to determine desires and goals and create initial scopes.
- Supervised subcontractor progress and coordinated project meetings to discuss milestones and timelines.
- Drove construction project schedule by coordinating work of subcontractors.
- Interpreted blueprints and plans and relayed information to team of workers.
- Negotiated pricing and schedules, drawing on thorough knowledge of housing industry and building practices.
- Partnered with engineering and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns.
- Mitigated risk to employees and company by explaining regulations, contract documents and proactive safety measures to all workers and contractors.
- Coordinated construction planning, material resources and staff scheduling to achieve timely completion for $13.5 Million installation project.
Education
BBA - Business Administration
AIU
Atlanta GA0 2009
Skills
- Planning and design
- Team management
- Team training and development
- Problem resolution
- Store layout
- Business operations
- Merchandising techniques
- Supervision
- Merchandise presentation
- Training and development
Timeline
General Manager
CVScaremark
03.2019 - 01.2024
Store Manager
Walgreens
10.2015 - 09.2020
Senior Construction Manager
Jamar Company
01.2007 - 01.2014
Senior Construction Project Manager
E.H. Lawrence Company
01.1999 - 01.2007
BBA - Business Administration
AIU
Education and Training
other