Craig Sundt
Eagan,MN
Summary
Dynamic professional with a proven track record at Walser Reconditioning, excelling in customer service and parts identification. Recognized for enhancing customer satisfaction through personalized service and efficient order fulfillment. Skilled in technical aspects of parts ordering and committed to workplace safety, ensuring compliance and quality in all operations.
Overview
5
5
years of professional experience
Work History
Parts Counter Person
Walser Reconditioning
07.2024 - Current
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
Pre Inspector
Walser Reconditioning
02.2023 - 07.2024
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Conducted detailed building structure inspections to identify and resolve potential risks.
- Streamlined inspection processes, reducing inspection times without compromising on thoroughness or accuracy.
Dealer Support Administrater
Walser Reconditioning
11.2021 - 02.2023
- Checked in and tagged vehicles coming and going from the Reconditioning Center
- Preformed monthly audits on all lot vehicles and maintained organized as needed.
- Made work orders for each individual vehicle and sent to specific departments
- Communicated with Used Vehicle Buyers and dealership employees to ensure a thorough job on each vehicle.
Detail Specialist
Walser Recondition
03.2020 - 11.2021
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
- Conducted thorough inspections of vehicles prior to service commencement, identifying areas requiring attention or repair.
- Restored headlights to improve visibility and enhance the overall look of vehicles.
- Improved overall efficiency within the team by sharing knowledge on advanced detailing techniques.
- Trained new hires on company procedures and best practices for effective detailing workmanship.
Education
GED -
Rosemount Highschool
Rosemount, MNSkills
- Goal setting
- Improving customer satisfaction
- Ordering parts
- Workplace safety
- Purchasing oversight
- Technical aptitude
- Parts identification
- Order fulfillment
- Customer service
- Problem-solving skills
Timeline
Parts Counter Person
Walser Reconditioning
07.2024 - Current
Pre Inspector
Walser Reconditioning
02.2023 - 07.2024
Dealer Support Administrater
Walser Reconditioning
11.2021 - 02.2023
Detail Specialist
Walser Recondition
03.2020 - 11.2021
GED -
Rosemount Highschool
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