Cyndee Heller
Fanatics
4 Tahoe Ln
22
years of professional experience
Results-driven Manufacturing Operations Supervisor with a strong focus on quality control, productivity improvement, and safety compliance. Proven ability to lead teams in optimizing processes and enhancing operational efficiency.
Work History
Manufacturing Operations Supervisor
14 Years 11 Months- Managed daily manufacturing operations, upheld quality standards and adhered to production schedules.
- Trained and mentored staff on best practices, fostering a culture of continuous improvement and safety compliance.
- Minimized scrap rates with root cause analysis, corrective action implementation, and process optimization efforts.
- Delivered on-time shipments to customers by closely monitoring production schedules and addressing potential bottlenecks.
- Collaborated with Engineering department to troubleshoot complex issues impacting production efficiency or product quality effectively resolving them quickly.
- Fostered a culture of continuous improvement by engaging employees in problem-solving activities and encouraging innovative thinking.
- Communicated job expectations and monitored employees.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Reported tool, machinery and equipment issues to maintenance personnel.
- Managed departmental performance measures.
- Performed accident investigations.
- Led safety meetings and monitored compliance with gear requirements and best practices.
- Recorded and reported attendance and hours worked for all area employees.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Implemented policies and standard operating procedures for continuous improvement.
- Kept accurate and detailed records of personnel progress and productivity.
- Oversaw loading and unloading of packages in warehouse.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Supervised daily distribution operations, ensuring on-time delivery and adherence to safety protocols.
- Managed a team of warehouse employees, ensuring proper training and adherence to safety protocols.
- Maintained a safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Selected and picked orders accurately, ensuring timely fulfillment of customer requests.
Receptionist
10 Years 5 Months- Greeted patients and managed appointment scheduling to optimize office flow.
- Assisted with patient check-in and check-out procedures, ensuring efficient service delivery.
- Responded to patient inquiries via phone and email, providing accurate information promptly.
- Maintained organized patient records using dental practice management software.
- Coordinated with dental staff to streamline operational workflows and enhance patient experience.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive a positive first impression impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Collected insurance and personal payments, processed transactions and updated relevant records.
Education
High School Diploma
Skills
Manufacturing management
Quality control
Standard operating procedures
Health and safety
Safety standards
Productivity improvement
Machine operation
Warehouse operations
Material handling
Data analysis tools
Cross-functional collaboration
Workforce development
Teamwork and collaboration
Timeline
Manufacturing Operations Supervisor
Fanatics
07.2011 - 06.2026Read More
Receptionist
Waterfront Family Dentistry
01.2004 - 06.2014Read More
Mariner High School
High School Diploma
Read More