Cynthia Rodriguez

Accounts Receivable Clerk

Naviga Inc

07.2017 - 02.2025

Submitted cash and check deposits and generated cash receipts to record money received.
Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Responded to inbound inquiries regarding accounts and payments.
Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
Posted customer payments by recording cash, checks, and credit card transactions.
Assisted in month-end closing procedures, ensuring accurate financial reporting.
Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Managed and responded to correspondence and inquiries from customers and vendors.
Entered figures using 10-key calculator to compute data quickly.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Reconciled accounts receivable ledger to verify payments and resolve variances.