Cynthia Wilkins
Minneapolis
Summary
Housing professional with background in providing comprehensive support and case management services. Capable of developing personalized housing plans and collaborating with community partners to ensure client success. Known for fostering team collaboration and achieving results, while being adaptable to changing circumstances and needs. Key skills include crisis intervention and resource coordination.
Overview
19
19
years of professional experience
Work History
Lead Teacher
Especially Children Child Development Center
04.2025 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Lead Teacher
New Horizons Academy
08.2015 - 02.2025
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Developed and implemented classroom routines to address varying student needs.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Lead Residential Treatment Counselor
Volunteers Of America
10.2021 - 02.2024
- Promoted a safe and supportive environment within the residential facility, monitoring client behavior and intervening when necessary.
- Maintained accurate documentation of client progress, adhering to confidentiality standards set by HIPAA regulations.
- Enhanced therapeutic relationships through active listening and empathetic communication with clients.
- Coordinated discharge planning, facilitating successful transitions back into the community for clients.
- Provided crisis management during critical incidents within the residential setting, maintaining safety for all residents involved.
- Contributed to program development by identifying areas for improvement and implementing changes accordingly.
- Implemented creative interventions to engage resistant clients in the therapeutic process successfully.
House Supervisor
Shine So Bright
09.2006 - 03.2015
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
- Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
- Provided crisis intervention services as necessary to ensure client safety while addressing urgent issues related to shelter or transitional living arrangements.
Education
Associate of Science - Social Services
Minneapolis Community And Technical College
Minneapolis, MN05-2027
Skills
- Childcare needs
- Lesson planning
- Activity planning
- Conflict resolution
- Client advocacy
- Multicultural sensitivity
- Supportive counseling
- Housing assessment
- Maintaining confidentiality
- Behavioral support
- Mental health assessment
- Community resource navigation
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Timeline
Lead Teacher
Especially Children Child Development Center
04.2025 - Current
Lead Residential Treatment Counselor
Volunteers Of America
10.2021 - 02.2024
Lead Teacher
New Horizons Academy
08.2015 - 02.2025
House Supervisor
Shine So Bright
09.2006 - 03.2015
Associate of Science - Social Services
Minneapolis Community And Technical College
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