Healthcare professional with robust background in nursing leadership and patient care management. Extensive experience in guiding nursing teams and implementing care plans that deliver meaningful patient outcomes. Known for fostering a collaborative environment and adapting to dynamic healthcare needs with focus on continuous improvement and empathy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administrative RN Supervisor
Essentia Health-St. Joseph’s Medical Center Brainerd, MN
Brainerd, MN
06.2022 - Current
Administration and management on a 24/7 basis in the provision of leadership to expedite and ensure efficient hospital operations
Guide in the appropriate placement and safe provision of patient care services which: address and meet clinical patient needs, employs wise and appropriate stewardship of resources, and assures and enhances a positive patient experience
Serve as the Representative of Administration
Investigate patient, family, physician, and staff concerns
Refer situations to Patient Representative, Risk Management, as appropriate
Evaluate any unusual and/or inappropriate incidents on hospital premises related to unsafe occurrences or practices involving patients, employees, providers, students, or visitors; takes prompt, appropriate action in order to provide a safe environment and safe patient care
Inform Administrator/Director/Department Manager of resolved and/or pending problems and actions taken
Oversee & directs other hospital departments in the absence of their manager to assure the delivery of patient care
Respond to law enforcement inquiries and refers to appropriate resources such as Patient Relations, Risk Management and Security
Maintain patient rights in accordance with the Minnesota Patient Bill of Rights
Attend and is actively involved in Nursing Leadership meetings and initiatives as notified
Responsible for human resources and financial management during assigned shift to maintain quality service, positive employee relations, and fiscal expectations
Allocate Daily Staffing Resources
Patient and Employee Safety: Demonstrates understanding of role in developing and maintaining an environment that is safe for patients, visitors, and employees
Serve as a resource, coach, and mentor to employees
Supervises patient flow issues throughout the organization
Ensures that established standards of professional nursing practice and patient care excellence are being met
One Call & Patient Placement Specialist
Sanford Health Fargo, ND
Fargo, ND
01.2018 - 05.2022
Responsible for tracking patient placement needs, current bed availability and for making department bed assignments for emergency department, critical care, med/surg, and external transfers based on existing policies, standards and procedures applicable to the assigned hospital.
Constant awareness of patient admissions, transfers, clinical status, and discharge information
Plans for and coordinates patient placement that maximizes bed utilization.
Facilitates the timely coordination of bed assignments and patient flow; assures prompt and appropriate patient placement per established standards.
Attends daily meetings held to discuss census status, needs and issues
Communicates with and serves as liaison between nursing units, providers, medical staff and support staff to facilitate patient flow and keep appropriate parties up-to-date on relevant information.
Promote patient retention by providing focus on getting patients to the right service with the right provider at the right time – one call resolution.
Manage phone call activity to minimize any delays experienced by customers.
Conduct intake for new referrals to quickly and accurately triage the needs of the caller.
Document all actions related to calls using designated software program.
Collaborate with team to handle phone call traffic and keep all requests moving.
Coordinate transport services if requested.
Review patient flow events and participates in root cause analysis and improvement activities.
Adjunct Professor Nursing
Rasmussen University, Moorhead, MN and Bloomington, MN
Moorhead, MN
04.2018 - 03.2022
Coordinate and deliver clinical instruction on-site and virtual
Assign, supervise, and evaluate students in a variety of clinical settings
Model high standards of professional behavior and communication for students
Collaborate with student support personnel providing academic and professional guidance for students
Research and utilize digital content in courses to connect students to more resources
Utilize online grade books and communication techniques to further engage students in their own learning; use online database tools for communicating with campus personnel and documenting necessary information
Facilitate highly effective and engaging learning environments in various teaching modalities including residential, online, ATI, vSim, meeting the diverse needs of learners
Create and maintain course materials in compliance with University and regulatory requirements
Assess student learning, provide feedback and support, and refer student for additional support when necessary
Registered Nurse, 6 North, Medical Unit
Essentia Health-St. Joseph’s Medical Center Brainerd, MN
Brainerd, MN
05.2017 - 12.2017
Use the Nursing Process to coordinate and provide holistic, competent, and safe care to patients with conditions and needing services including: pulmonary rehab, telemetry monitoring, long range O2 Sat monitoring, pulmonary illnesses, diabetics, patients with an infectious illness, GI illness, and alcohol withdrawal.
Collaborated with patients, families, physicians, social services, physical and occupational therapies, case management, and others to develop and implement a plan of care that is individualized to the patient and based on the patient needs.
Accurately and thoroughly document in a responsible, accountable and ethical manner to promote safe, reliable patient centered care using EPIC charting system.
Effectively communicated with patients and families under stress or experiencing grief through active support. Communicated through delegation, collaboration, documentation, and helped contribute to building a positive environment for patients, staff, and families.
Registered Nurse 6 South, Medical Specialty Unit
Sanford Health Fargo, ND
Fargo, ND
06.2012 - 06.2017
Used the Nursing Process to coordinate and provide holistic, competent, and safe care to patients with conditions and needing services including: pulmonary rehab, telemetry monitoring, long range O2 Sat monitoring, post op kidney and/or pancreas transplants, transplant rejections, all forms of prostate surgeries, nephrectomies, cystectomy with ileo- conduit, kidney stones, pulmonary illnesses, diabetics or diabetic ketoacidosis, patients with an infectious illness, GI illness, alcohol withdrawal, hemodialysis, and peritoneal dialysis.
Collaborated with patients, families, physicians, social services, physical and occupational therapies, case management, and others to develop and implement a plan of care that is individualized to the patient and based on the patient needs.
Accurately and thoroughly documented in a responsible, accountable and ethical manner to promote safe, reliable patient centered care using EPIC charting system.
Effectively communicated with patients and families under stress or experiencing grief through active support. Communicated through delegation, collaboration, documentation, and helped contribute to building a positive environment for patients, staff, and families.
Weekend Night Charge Nurse 6 South, Medical Specialty Unit
Sanford Health Fargo, ND
Fargo, ND
05.2015 - 05.2017
Provides leadership and direction for the weekend night staff of 6 South to ensure the delivery of quality healthcare and the development of services according to the goals of Sanford Health.
Oversee daily operations of unit while supervising staff and maintaining an environment for staff to provide high quality patient centered care.
Ensures good stewardship of financial resources through controlling costs; provides oversight for the financial condition of 6 South by managing effectively within assigned staffing budget.
Demonstrates the ability to recruit and retain high quality staff
Models high standards of principles, values and ethics through policy decisions, professional duties, and personal actions in the organization and the community.
Defined and delegated work responsibilities with clear, consistent expectations and outcomes, as well as support and supervise staff by demonstrating both knowledge and application of Sanford policies, procedures and guidelines.
Exhibited the ability to take charge, take unpopular stands when necessary, face difficult situations, listen and address patient and family complains, and was looked to for direction from others.
Registered Nurse Short Stay South
St Benedict's Senior Community Center St. Cloud, MN
St. Cloud, MN
07.2008 - 06.2012
Used the Nursing Process to coordinate and provide holistic, competent, and safe care to patients with conditions and needing services including: postop ortho surgery rehab, pulmonary illnesses and rehab, nephrectomies, cystectomy with ileo-conduit, kidney stones, diabetics or Diabetic ketoacidosis, patients with an infectious illness, GI illness, and hemodialysis.
Collaborated with patients, families, physicians, social services, physical and occupational therapies, case management, and others to develop and implement a plan of care that is individualized to the patient and based on the patient needs.
Accurately and thoroughly documented in a responsible, accountable and ethical manner to promote safe, reliable patient centered care using EPIC charting system.
Effectively communicated with patients and families under stress or experiencing grief through active support. Communicated through delegation, collaboration, documentation, and helped contribute to building a positive environment for patients, staff, and families.
LPN
06.2000 - 06.2008
Education
Bachelor of Science - Nursing
Rasmussen College
Moorhead, MN
03.2017
Associate of Science - Nursing
Alexandria Technical College
Alexandria, MN
05.2008
Diploma in Practical Nursing - Practical Nursing
Fergus Falls Community College
05.2000
Bachelor of Social Work - Social Work
Moorhead State University
02.1995
Skills
Basic Life Support (BLS)
Respectful communication with diverse stakeholders
Demonstrated proficiency in clinical skills
Proven leadership skills
Mentorship in healthcare team dynamics
Flexible resource allocation
Models consistent behavior in line with GICH values
Problem-solving and conflict resolution
Resource management for hospital operations
Engages regularly with security and hospital personnel
Proficiency in risk and legal resource utilization
EHR program proficiency
Certification
Registered Nurse Minnesota
American Nurse Credentialing Center (ANCC) Board Certification in Medical Surgical Nursing
American Heart Association Basic Life Support for Healthcare Providers (CPR and AED)
Activities / Honors / Professional Involvement
Dean’s List recipient: Fall 2007, Spring 2008, Winter 2016, Spring 2016, Summer 2016, Fall 2016, Winter 2017, Phi Theta Kappa May 2000, Summa Cum Laude, March 2017
Languages
English
Timeline
Administrative RN Supervisor
Essentia Health-St. Joseph’s Medical Center Brainerd, MN
06.2022 - Current
Adjunct Professor Nursing
Rasmussen University, Moorhead, MN and Bloomington, MN
04.2018 - 03.2022
One Call & Patient Placement Specialist
Sanford Health Fargo, ND
01.2018 - 05.2022
Registered Nurse, 6 North, Medical Unit
Essentia Health-St. Joseph’s Medical Center Brainerd, MN
05.2017 - 12.2017
Weekend Night Charge Nurse 6 South, Medical Specialty Unit
Sanford Health Fargo, ND
05.2015 - 05.2017
Registered Nurse 6 South, Medical Specialty Unit
Sanford Health Fargo, ND
06.2012 - 06.2017
Registered Nurse Short Stay South
St Benedict's Senior Community Center St. Cloud, MN