Dakota Braund
Alberta
Summary
Results-oriented Guest Service Leader dedicated to maximizing customer satisfaction, fostering employee development, and streamlining problem resolution.
Overview
2
2
years of professional experience
Work History
Guest Service Leader
Kwik Trip
Albert Lea
09.2023 - Current
- Led a team to deliver exceptional guest service while achieving daily operational goals.
- Trained new employees on Kwik Trip procedures and expectations for optimal performance.
- Managed inventory and ordering processes to prevent stockouts of supplies and products.
- Resolved customer and coworker complaints efficiently, ensuring satisfactory solutions.
- Maintained store cleanliness and organization, ensuring stocked shelves at all times.
Education
High School Diploma -
Albert Lea Highschool
Albert Lea, MN05-2025
Skills
- Customer service
- Employee development
- Problem solving
- Inventory control
- Communication skills
- Time management
- Leadership
Affiliations
Austin Youth Pool Player
References
References available upon request.
Timeline
Guest Service Leader
Kwik Trip
09.2023 - Current
High School Diploma -
Albert Lea Highschool