Dakota Rowan
Duluth
Summary
Customer-focused professional with extensive experience in delivering exceptional service. Skilled in creating positive interactions that enhance satisfaction and foster loyalty. Maintains composure in fast-paced environments, ensuring every customer feels valued. Committed to developing a friendly atmosphere that drives repeat business.
Overview
5
5
years of professional experience
Work History
Clerk
Brick Oven Bus
Saint Paul, MN
01.2026 - 07.2026
- Resolved customer inquiries and complaints, enhancing overall customer satisfaction.
- Processed customer orders accurately and efficiently, ensuring prompt service delivery.
- Maintained inventory records using point-of-sale systems for optimal stock management.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Assisted in training new staff on operational procedures and safety protocols.
Youth Lacrosse Coach
Team 36
Minneapolis, MN
09.2024 - 11.2024
- Facilitated skill development for new lacrosse team members to enhance on-field performance.
- Developed comprehensive guidelines for game conduct to ensure fair play and sportsmanship.
- Guided team members to collaborate effectively, fostering a supportive team environment.
Line Cook
Buffalo Wild Wings
Duluth, MN
01.2023 - 09.2024
- Produced food efficiently in a fast-paced kitchen environment. in a fast paced work environment under pressure.
- Managed time effectively to ensure timely preparation and service.
- Built strong relationships and fostered collaboration among kitchen staff.
- Collaborated with team members to streamline food preparation processes, enhancing service efficiency.
Office Assistant Repair
Frank's Tire
Gilbert, MN
01.2022 - 09.2024
- Assisted customers with product inquiries, fostering positive shopping experiences.
- Prepared and edited documents for precise, accurate, professional communication, ensuring clarity and consistency
- Managed incoming and outgoing calls, recording accurate messages for timely distribution to office staff
- Organized office supplies, ensuring sufficient stock levels and placing orders promptly to support operations
Education
Hermantown Highschool - General Skills
Hermantown Highschool
Hermantown, MN06.2024
University of St. Thomas - Supply Chain And Operations Managment
University of St. Thomas
St. Paul, MN05.2028
Skills
- Administrative support
- Memory recall
- Dietary restrictions knowledge
- Record keeping
- Sales expertise
- Data entry
- Inventory management
Accomplishments
Saint Thomas Lacrosse Captain
Saint Thomas Lacrosse President
Active Brother in DSP Professional Business Fraternity
Study Abroad in Australia
Brand Ambassador for MAN Wash Soap LLC
Timeline
Clerk
Brick Oven Bus
01.2026 - 07.2026
Youth Lacrosse Coach
Team 36
09.2024 - 11.2024
Line Cook
Buffalo Wild Wings
01.2023 - 09.2024
Office Assistant Repair
Frank's Tire
01.2022 - 09.2024
Hermantown Highschool - General Skills
Hermantown Highschool
University of St. Thomas - Supply Chain And Operations Managment
University of St. Thomas
Leadership Experience
- Coach for Youth Football, Hermantown, MN, 08/01/22, 05/31/24, Trained 5th and 6th graders how to play, leadership, sportsmanlike conduct, and how to be a team player.
- Vice President of the Lacrosse Board, St. Paul, MN, 08/01/24, Graduation, Plan fundraising and community building events, Academic integrity for all players, Communicate updates of information throughout the team
Academic Background
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