Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Jones

Brooklyn Park

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

Service Delivery Coordinator

Lumen
02.1995 - Current
  • Checked for completion and followed up to obtain additional details
  • Resolved issues relating to delays to maintain satisfaction
  • Managed delivery schedules by communicating with technician and programming

Education

High School Diploma -

Brooklyn Center High School Brooklyn Center

Skills

  • Type service orders for installation of features and services related to adding telephone service, phone features, high speed internet service and change of responsibility for billing purposes
  • Schedule Coordination
  • Customer Care
  • Service Delivery
  • Billing Procedures

Timeline

Service Delivery Coordinator

Lumen
02.1995 - Current

High School Diploma -

Brooklyn Center High School Brooklyn Center
Dana Jones