Dana King

• Developed and optimized daily client schedules to maximize route efficiency and ensure 100% on-time service delivery.

• Provided high-quality residential cleaning services, maintaining strict attention to detail and a 100% customer satisfaction rate.

• Managed all office administration for Djs Cleaning Service, including billing, customer inquiries, and digital file organization.

• Handled financial tracking and customer communication via phone and email to resolve scheduling conflicts and process payments.

• Tracked, logged, and managed specialized HAH, ATC, and Attendant Care service hours under strict Arizona DDD guidelines.

• Managed daily schedules, medication routines, and appointments for children and adults with diverse physical and developmental disabilities, including paraplegic patients.

• Trained and coached clients on developing essential independent living skills, meal preparation, and daily routines to achieve personal growth goals.

• Maintained highly accurate daily progress logs and habilitation goal tracking sheets for state agency compliance.

• Delivered excellent customer service to a diverse clientele, resolving conflicts quickly to ensure guest satisfaction and repeat business.

• Managed solo overnight restaurant operations, balancing daily sales, counting cash drawers, and securing facility assets.

• Conducted comprehensive inventory audits, tracked stock levels, logged supply needs, and submitted accurate ordering requests.

• Supervised product rotations, managed the cold storage chill drawer logs, and maintained strict compliance with food safety protocols.

• Supervised overnight staff to ensure efficient restaurant operations.

• Executed facilities management, task scheduling, and thorough cleaning protocols to prepare the restaurant for morning shift success.

• Coordinated daily schedules, authorized service hours, and client transportation in full compliance with Arizona DDD standards.

• Prepared accurate daily progress reports, HAH goal documentation, and administrative casework paperwork for agency review.

• Delivered dependable, compassionate care while managing schedules, environment hygiene, and routines for high-needs pediatric and adult clients.

• Conducted on-site job inspections to monitor project progress, ensure quality control, and maintain strict compliance with safety standards.

• Administered procurement operations by tracking inventory needs, drafting project contracts, and ordering specialized building supplies.

• Directed daily office operations and high-volume scheduling, assigning incoming project leads to salesmen and coordinating deployment for installation teams.

• Maintained professional customer relations, providing immediate support, resolving scheduling conflicts, and facilitating on-site client consultations.

• Managed company financial records, including ledger maintenance, detailed sales breakdowns, bookkeeping, and high-volume data entry.