Dane Hawton
Crystal
Summary
Dynamic professional with a proven track record at Foss Swim School, excelling in operational management and team leadership. Skilled in enhancing customer service through effective communication and problem-solving. Developed strong staff relationships, leading to improved performance and a positive work environment. Committed to fostering safety and engagement in all activities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Foss Swim School
10.2018 - Current
- Assisted in managing daily operations and scheduling of swim instructors.
- Maintained accurate records of student progress and instructor performance evaluations.
- Led staff meetings to disseminate information and foster team collaboration.
- Analyzed customer feedback to identify areas for service enhancement and operational efficiency.
- Supported recruitment efforts by participating in interviews and onboarding new staff members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Swim Instructor/Lifeguard
City Of Brooklyn Center
04.2016 - 10.2018
- Developed and implemented engaging swim lesson plans for diverse age groups.
- Assessed individual swimmer progress and provided personalized feedback for improvement.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Adapted teaching techniques to different learning styles.
- Maintained clean and safe pool environment, adhering to health and safety guidelines.
Before and After School Care Assistant
Anoka Hennepin School District
01.2017 - 01.2018
- Supervised student activities to ensure safety and engagement during before and after school programs.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
- Monitored student behavior, applying conflict resolution techniques to maintain a positive environment.
Sales Associate
Walmart
02.2016 - 06.2016
- Assisted customers with inquiries and product selections, enhancing shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishments.
- Collaborated with team members to ensure efficient store operations and customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Lifeguard
Rexburg Rapids
05.2015 - 09.2015
- Supervised swimming activities, ensuring safety and compliance with facility regulations.
- Monitored pool area, identifying potential hazards and implementing corrective actions.
- Conducted regular safety drills, enhancing emergency response preparedness among team members.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Developmental Para-Professional
Journey's DDA
04.2015 - 09.2015
- Worked with clients on pre-set goals to improve independence
- Ensured client safety
Education
No Degree -
Brigham Young University - Idaho
RexburgHigh School Diploma -
Brooklyn Center High School
Brooklyn Center, MN06-2010
Skills
- Operational management
- Staff supervision
- Customer service
- Team leadership
- Communication skills
- Strong interpersonal skills
- Problem-solving
Certification
CPR/First Aid/AED
Languages
Spanish
Limited Working
Timeline
Assistant Manager
Foss Swim School
10.2018 - Current
Before and After School Care Assistant
Anoka Hennepin School District
01.2017 - 01.2018
Swim Instructor/Lifeguard
City Of Brooklyn Center
04.2016 - 10.2018
Sales Associate
Walmart
02.2016 - 06.2016
Lifeguard
Rexburg Rapids
05.2015 - 09.2015
Developmental Para-Professional
Journey's DDA
04.2015 - 09.2015
No Degree -
Brigham Young University - Idaho
High School Diploma -
Brooklyn Center High School