Dedicated customer service professional with proven ability to resolve complaints and foster strong relationships. Skilled in data analysis and team collaboration, ensuring effective operations.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Fleet Farm
Winona
01.2026 - Current
Assisted customers with product inquiries, providing tailored recommendations to enhance satisfaction.
Resolved customer complaints swiftly, ensuring positive experiences and loyalty.
Built strong customer relationships, fostering loyalty and encouraging repeat business.
Food Service Manager
Courtesy Corporation
Rochester
06.2021 - Current
Managed daily food service operations and coordinated staff scheduling to enhance service efficiency.
Ensured compliance with health regulations, promoting safe food preparation and serving practices.
Resolved customer complaints promptly, improving customer satisfaction and retention.